Alyssa Mandujano
Soho House Holloway
Los Angeles
7
years of professional experience
Organized, dependable candidate skilled at managing multiple priorities with a positive attitude. Willing to take on added responsibilities to meet team goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Professional hospitality worker, ready to excel in a fast-paced environment. Proven track record in ensuring exceptional customer service and satisfaction. Strong focus on teamwork and adaptability, consistently meeting changing needs. Skilled at managing multiple tasks, handling customer inquiries, and maintaining a clean, organized workspace. Reliable and results-driven, with positive attitude and excellent communication skills.
Most importantly, excels in Guest/ Member Relations.
Work History
Server
9 Months- Resolved guest concerns promptly, preserving positive experiences and repeat business.
- Processed orders and payments accurately using point-of-sale systems and Micros.
- Monitored dining room activity, prioritizing urgent requests and balancing multiple tables effectively.
- Supported shift operations by restocking supplies, preparing service stations, and completing closing tasks.
Server
11 Months- Delivered attentive table service, anticipating guest needs and ensuring accurate order execution.
- Coordinated with kitchen staff to relay modifications, allergies, and special requests clearly.
- Maintained clean, organized dining areas while supporting smooth guest turnover and comfort.
- Trained new servers on service standards, menu knowledge, and efficient workflow practices.
Peer Mentor
4 Months- Conducted regular check-ins with mentees to monitor progress towards achieving their goals and to address any concerns or challenges faced along the way.
- Developed strong relationships with mentees, fostering a positive learning environment.
Library Assistant
7 Months- well-organized, through diligent shelving, shelf-reading, and inventory management tasks.
- Collaborated with fellow staff members on projects aimed at improving overall library services
- Handled check-in and check-out process of library books and materials at the circulation desk.
- Answered questions from patrons and helped to find desired materials.
Orientation Leader
1 Year- Facilitated group activities among assigned students and promoted community bonds through engaging events.
- Assisted with transition to college life by providing one-on-one support.
- Helped students troubleshoot and resolve issues with registration.
- Addressed variety of visitor questions and concerns, offering additional resources and references for more detailed information.
Waitress
1 Month- Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
- Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
- Maintained clean and welcoming dining environment, ensuring a positive guest experience.
- Enhanced customer satisfaction by providing attentive service and promptly addressing any concerns.
Ushering for a Fine Arts Theatre
3 Years 10 Months- Skilled at working independently and collaboratively in a team environment.
- Self-motivated, with a strong sense of personal responsibility.
- Adapted teaching strategies to remain inclusive of diverse learning styles
- Gathered display materials and distributed programs for shows and performances.
Record Store Clerk/ Cashier
1 Year 9 Months- Assisted customers by answering questions and fulfilling requests.
- Replenished sales floor merchandise and organized shelves, racks, and bins for optimal appearance.
Waitress
1 Month- Kept server areas clean and stocked to increase efficiency while working tables.
- Used cash registers and credit card machines to cash out customers.
- Greeted new customers, discussed specials, and took drink orders.
Education
Associate of Arts - Film & Televison
High School Diploma
Skills
Active Listening
Group Activities
Positive Interactions
Fine Arts Proficiency
Creativity and Artistic Expression
Positive Reinforcement Strategies
Parent Communication
Higher Education
Exceptional customer service
Strong work ethic
Memory retention
Sales expertise
Accomplishments
- Collaborated with team of 30 in the development of planning a Theatre New York Trip
- Achieved Best Actress by completing Analyzation of character and role with accuracy and efficiency.
Accomplishments
- Achieved Thespian President for The International Thespian Society Troupe through effectively helping students and peers feel included, and providing support for theatre scholarships.
- Awarded All Star Cast x6 for communication and proper demonstration of an actress in a role.
Skills
- Social Perceptiveness
- Communicative
- Time Management Skills
Timeline
Server
Soho House Holloway
02.2026 - CurrentRead More
Server
Mels Drive-in
03.2025 - 02.2026Read More
Peer Mentor
AMDA
06.2024 - 10.2024Read More
Waitress
Pink Teacup Villa
05.2024 - 06.2024Read More
Library Assistant
Amda Performing Arts College
03.2024 - 10.2024Read More
Orientation Leader
Rashad Smalls
10.2023 - 10.2024Read More
Record Store Clerk/ Cashier
Friends Of Sound
02.2021 - 11.2022Read More
Waitress
Betos Alt Mex
01.2020 - 02.2020Read More
Ushering for a Fine Arts Theatre
Southwest High School
08.2019 - 06.2023Read More
Southwest High School
High School Diploma
Read More
American Musical And Dramatic Academy - Los Angeles
Associate of Arts from Film & Televison
Read More