Summary
Overview
Work History
Education
Skills
Hobbies and Interests
Reference
Timeline
Generic

Alyssa Mackay

Sherwood Park,AB

Summary

Hard working, enthusiastic 17 year old student eager to find a job. I am very organized and dependable and can manage multiple priorities with a welcoming smile. Due to lifeguard training, and having work at Cafe Haven, I can keep my composure when dealing with a difficult customer or task. Currently I am available evenings, weekends, and afterschool hours. I am seeking a part-time position that offers hand on experience, as well as enhancing my skills.

Overview

5
5
years of professional experience

Work History

Barista Trainee

Cafe Haven
05.2023 - 04.2024
  • Prepared specialty beverages according to specific requests from clients, showcasing adaptability and attention to detail.
  • Enhanced team efficiency by assisting with inventory management and restocking supplies as needed.
  • Developed strong rapport with customers, fostering repeat business and loyalty to establishment.
  • Maintained strict adherence to food safety guidelines, ensuring clean and sanitary workspace at all times.
  • Reduced customer wait times by quickly preparing orders while maintaining high-quality standards in drink presentation.
  • Cleaned counters, machines, utensils, and seating areas daily.
  • Demonstrated flexibility in scheduling availability, working various shifts as needed to meet demands of fluctuating business levels.
  • Supported store operations by effectively managing opening and closing procedures when required.
  • Listened carefully to customer requests and created personalized, delicious beverages, which improved sales.
  • Trained new team members with positive reinforcement and respectful, encouraging coaching.

Lifeguard Trainee

Red Cross
11.2018 - 02.2020
  • Quickly learned new skills and applied them to daily tasks, improving productivity and efficiency
  • Maintained energy and enthusiasm in fast-paced environment
  • Identified emergency situations or potential drownings and entered water for lifesaving measures
  • Adhered strictly to emergency action plans
  • Demonstrated respect, friendliness and willingness to help whenever needed
  • Used critical thinking to break down problems, evaluate solutions and make well thought out decisions
  • Carried out day-to-day schedule accurately and efficiently
  • Kept equipment in good working order with frequent inspections and minor repairs
  • Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.

Education

Salisbury Composite High School
20 Festival Way, Sherwood Park AB
06.2025

Skills

  • Flexible and Adaptable
  • Effective decision making
  • Self-Motivated
  • Impressive work ethic
  • Extraordinary customer service
  • Responsible
  • Order Taking
  • Cleanliness
  • Adaptive and creative
  • Table Bussing
  • Available Weekends
  • Upselling

Hobbies and Interests

  • Maintaining plants and the outdoors
  • Has a passion for music along with playing guitar
  • Enjoys reading books and writing poetry
  • Photography & film

Reference

Colin Walker

@colin.walker@cafehaven.ca

Timeline

Barista Trainee

Cafe Haven
05.2023 - 04.2024

Lifeguard Trainee

Red Cross
11.2018 - 02.2020

Salisbury Composite High School

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Alyssa Mackay