Summary
Overview
Work History
Education
Certification
Timeline
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Alyssa MacDonald

Alyssa MacDonald

Niagara Falls,ON

Summary

Motivated Server/Bartender with engaging personality and flexible approach. Upbeat, friendly and anticipating customer needs to facilitate enjoyable dining experiences.


Dependable Server/Bartender successful providing fast, high-quality customer service to guests in restaurant settings. Adaptable professional with expertise in personnel development, team collaboration and resolving issues with customers, waitstaff and management.


Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.

Overview

17
17
years of professional experience
1
1
Certification

Work History

Self-Employed Artist and Entrepreneur

Myself
01.2007 - Current
  • Consulted with clients to discuss commission ideas and style preferences to create mutually agreeable project parameters.
  • Contributed to creative process through original ideas and inspiration.
  • Implemented artistic vision to give art purpose and meaning.
  • Created custom drawings and paintings using fine oils, acrylics, and charcoal on high quality canvas.
  • Marketing and sales
  • Extensive knowledge using computer and internet technology to manage and promote business (Word, Excel, Social Media Platforms)

Server/Bartender

Taps Brewhouse
10.2019 - 03.2020
  • Served food and beverages promptly with focused attention to customer needs.
  • Cultivated warm relationships with regular customers.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Maintained clean and organized dining areas to uphold restaurant hygiene standards.
  • Resolved customer complaints promptly and professionally to maintain positive reputation.
  • Increased sales significantly by upselling higher-end products to customers.

Server/Bartender

Honest Lawyer
10.2015 - 04.2017
  • Served food and beverages promptly with focused attention to customer needs.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Arranged and prepared tables for customers to offer memorable experiences to guests and foster repeat business.
  • Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
  • Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.

Front of House Server

Al Mac's Buffet
07.2014 - 08.2015
  • Printed dining checks with total due, collected payment and offered receipts to complete transactions.
  • Provided detailed information of drink menu items
  • Cleared plates, cleaned and reset table tops
  • Maintained clean and organized dining areas to uphold restaurant hygiene standards.
  • Served food and beverages promptly with focused attention to customer needs.

Education

Advanced Diploma - Medical Aesthetics

International Beauty Institute
Hamilton, ON
05.2023

Medical Terminology

Mohawk College of Applied Arts And Technology
Hamilton, ON
06.2009

General Arts And Science

Mohawk College of Applied Arts And Technology
Hamilton, ON
2006

High School Diploma -

Cathedral High School
Hamilton, ON
2005

Certification

Smart Serve

Medical Terminology I

Licensed Medical Aesthetician

Timeline

Server/Bartender

Taps Brewhouse
10.2019 - 03.2020

Server/Bartender

Honest Lawyer
10.2015 - 04.2017

Front of House Server

Al Mac's Buffet
07.2014 - 08.2015

Self-Employed Artist and Entrepreneur

Myself
01.2007 - Current

Advanced Diploma - Medical Aesthetics

International Beauty Institute

Medical Terminology

Mohawk College of Applied Arts And Technology

General Arts And Science

Mohawk College of Applied Arts And Technology

High School Diploma -

Cathedral High School

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Alyssa MacDonald