ALYSSA LEE
Brampton
Summary
Detail-oriented and customer-focused professional with extensive experience in administrative roles, client management, and healthcare support. Adept at managing schedules, processing payments, and maintaining accurate records to ensure optimal client care. Strong organizational and multitasking skills, with a commitment to delivering exceptional customer service and supporting healthy outcomes.
Overview
4
4
years of professional experience
Work History
Human Resources Assistant
Aecon Group Inc
09.2020 - 12.2024
- Assisted with employee onboarding, HR documentation, and maintaining accurate employee records
- Coordinated interview and meeting schedules for leadership and staff, ensuring efficient time management
- Ensured accuracy and confidentiality in handling sensitive employee data
- Streamlined HR Onboarding: Led the on-boarding of 50+ new employees, ensuring timely completion of documentation, benefits, and compliance requirements
- Improved Employee Communication: Implemented an efficient communication system between HR and employees, improving the distribution of policies, benefits updates, and payroll information
Personal Support Worker
Qualicare
02.2021 - 06.2023
- Organized client transportation and collaborated with healthcare professionals to manage appointments
- Delivered compassionate and attentive care to promote clients' health and comfort
Education
Personal Support Worker -
Sheridan College
01.2021
Business Management -
Humber College
09.2019
Skills
- Office Administration
- Appointment Scheduling
- Insurance Claims
- Accounts Receivable
- Customer Service
- Team Collaboration & Communication
- Administrative skills
- Team player
- Conflict management
- Administrative support
- Problem-solving
- Microsoft office
- Data entry
- Office organization
- Employee data record keeping
- Critical thinking
- Relationship building
Accomplishments
- Streamlined HR Onboarding, Led the on-boarding of 50+ new employees, ensuring timely completion of documentation, benefits, and compliance requirements.
- Improved Employee Communication, Implemented an efficient communication system between HR and employees, improving the distribution of policies, benefits updates, and payroll information.
Awardsactivities
- Leadership Recognition, 03/2023
- Outstanding Administrative Support, 03/2022
Area Of Expertise
- Office Administration
- Appointment Scheduling
- Insurance Claims
- Accounts Receivable
- Customer Service
- Team Collaboration & Communication
Timeline
Personal Support Worker
Qualicare
02.2021 - 06.2023
Human Resources Assistant
Aecon Group Inc
09.2020 - 12.2024
Personal Support Worker -
Sheridan College
Business Management -
Humber College
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