Alyssa Koo
Martinez
Summary
Fast-learning and dependable team member who adapts quickly to new tasks, handles responsibilities with care, and stays organized in day-to-day work. Committed to doing quality work and supporting a positive workflow, even in fast-paced environments.
Overview
5
5
years of professional experience
Work History
Barista
Starbucks
Martinez
10.2023 - Current
- Delivered exceptional service in a fast-paced environment, contributing to higher customer satisfaction scores.
- Prepared and presented food and beverages with consistency, ensuring compliance with quality standards
- Operated POS system to process transactions quickly and accurately, reducing checkout times
- Collaborated with team members to streamline workflow, increasing overall efficiency during peak hours
- Resolved customer concerns with professionalism, maintaining a calm atmosphere and improving repeat business
Babysitter
Various Local Families
Martinez
03.2023 - Current
- Supervised and cared for children of various ages, ensuring a safe and nurturing environment
- Engaged children in play-based learning and interactive activities to support growth and development
- Prepared meals and snacks while accommodating individual needs and preferences
- Assisted with daily routines, including diaper changes, hygiene, and rest times
- Created structured activities to promote social, emotional, and cognitive development
Store Leader
Baskin Robbins Ice Cream
Martinez
05.2021 - 08.2023
- Opened and managed the store independently, ensuring smooth daily operations
- Delivered excellent customer service by preparing items, processing cake orders, and handling POS transactions
- Decorated custom and in-store cakes to meet quality and design standards
- Restocked ice cream, toppings, and supplies to maintain product availability during peak hours
- Cleaned and sanitized equipment and work areas, upholding health and safety regulations
Education
Associate of Science - Public Health
Diablo Valley College
Pleasant Hill, CA06-2027
Skills
- Customer service
- Project management
- Communication skills
- Time management
- Hospitality and accommodation
- Problem-solving
Timeline
Barista
Starbucks
10.2023 - Current
Babysitter
Various Local Families
03.2023 - Current
Store Leader
Baskin Robbins Ice Cream
05.2021 - 08.2023
Associate of Science - Public Health
Diablo Valley College