Alyssa Kleinert
Richmond Hill
Summary
I'm a recent university graduate with a strong foundation in communication, problem-solving, and storytelling—skills I developed through my English degree and real-world experience. I’m now excited to apply these strengths in a fast-paced tech sales environment. I’m a proactive self-starter with a proven ability to manage multiple priorities, work cross-functionally, and adapt quickly—whether that’s qualifying leads, supporting pipeline generation, or crafting clear, persuasive messaging for prospects. With a strong attention to detail and a passion for technology, I’m confident I can ramp quickly, contribute to team goals, and build value-driven relationships with customers from day one.
Overview
9
9
years of professional experience
Work History
Filing and Data Entry Clerk, part-time
2416970 Ontario LTD.
01.2016 - Current
- File company’s paperwork and organizes accounting entries using Microsoft Office products
Legal Administrative Assistant
Retirement Home Regulatory Association
07.2024 - 09.2024
- Drafted memos to close cases with condition and/or compliance orders that were previously imposed on Retirement Home’s licenses
- Acted as a liason via email between Retirement Homes/Licensees and the RHRA’s Compliance Monitor to ensure they were complying with the orders from the RHRA enforcement team
- Created and updated templates for the Compliance Monitor to track the Retirement Home’s activity and compliance
- Inputed updates from the Retirement Home in to the CRM
- Created templates for contracts and confidentiality agreements
- Assisted in completing the migration of all RHRA files and documents by changing file and folder names of over 3000 files
Finance Student Assistant
2416970 Ontario LTD.
06.2024 - 06.2024
- Scanned and electronically filed the organization’s financial documents
- Created spread sheets that indicated price changes over a multiple year time period in order to determine changes in company costs and expenses
- Identified and housed erroneously filed documents in correct file folders
- Identified and reported missing documents
Site Administrator
Jays Care Foundation
06.2023 - 08.2023
- Coordinated and oversaw camp activities for 30 staff and payroll processing, ensuring camp operations were organized and timely
- Led and organized groups of campers for field trips and special event days
- Created detailed and engaging weekly newsletters on camp events
- Interacted with diverse parents/guardians regularly to provide updates and resolve concerns
- Managed challenges of camp participants to ensure appropriate and respectful behaviours
- Created filing system for participant information and medical forms, which created efficiency
Front Desk Agent, Part-time
Holiday Inn
06.2022 - 09.2022
- Organized check-in/out and key/room allocations, ensuring optimal guest experience
- Provided strong customer service, employing listening and problem solving skills, while also maintaining a calm, respectful and pleasant demeanor with the occasional disgruntled guest
- Managed shifts as the sole staff on site when needed, demonstrating independent critical thinking and problem solving skills
Assistant, Part-time / Ad hoc
You Tube
07.2020 - 06.2021
- Supported You Tuber by brainstorming concepts, creating scripts, organizing a calendar of topics and gathering props
- Assisted with camera and set preparation
Receptionist, Part-time
Vital Care Medical/Rehab Medical Centre
12.2018 - 09.2019
- General patient and administrative duties of a medical receptionist
- Managed patient appointments calendar, including checking in and cashing out patients
- Conducted preliminary medical tests such as height, weight, and urine samples
- Cleaned and organized tools for the doctors; restocked and organized examination rooms
Education
Bachelor of Arts - English Literature
Trent University
Peterborough, Ontario09.2024
Skills
- Self-motivated and quick learner
- Proficient in Microsoft Office
- Solid interpersonal skills, open minded & inclusive
- Strong written and oral communication skills
- Multitasking and organization
- Able to work independently with minimal supervision
- Great team player
- English and French proficiency
- Time management
- Strong problem solver
Languages
English
Native or Bilingual
French
Professional Working
Interests
- Creative writing
- Writing and poetry
- Passionate about balancing physical health with mental and emotional wellness
- Exploring famous landmarks, historical sites, and cultural attractions in a new destination
Timeline
Legal Administrative Assistant
Retirement Home Regulatory Association
07.2024 - 09.2024
Finance Student Assistant
2416970 Ontario LTD.
06.2024 - 06.2024
Site Administrator
Jays Care Foundation
06.2023 - 08.2023
Front Desk Agent, Part-time
Holiday Inn
06.2022 - 09.2022
Assistant, Part-time / Ad hoc
You Tube
07.2020 - 06.2021
Receptionist, Part-time
Vital Care Medical/Rehab Medical Centre
12.2018 - 09.2019
Filing and Data Entry Clerk, part-time
2416970 Ontario LTD.
01.2016 - Current
Bachelor of Arts - English Literature
Trent University
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