Alyssa Henley

• From 2013-2014
• Enhanced customer satisfaction by providing efficient and friendly service at the food counter.
• Prepared fresh and appetizing food items in accordance with established recipes and guidelines.
• Greeted customers with smile and provided helpful suggestions.
• Followed strict sanitation procedures to maintain a safe and hygienic foodservice environment.

• Utilized strong multitasking skills to manage multiple orders simultaneously without compromising quality or accuracy.
• Maintained clean, trash-free workspaces to maximize productivity and safety.
• Supported team members during peak hours, ensuring smooth operations and minimal wait times for customers.
• Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
• Maintained safety standards by properly handling food and adhering to sanitation guidelines.

•From 2016-2017

•Delivered exceptional customer service by taking orders and serving food and beverages.

•Light cleaning of dining areas & restrooms.

Acquired knowledge of methods used in alcoholic beverage production.

• From 2016-2017
• Greeted customers and helped with product questions, selections, and purchases.
• Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
• Helped customers complete purchases, locate items, and join reward programs.
• Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
• Answered questions about store policies and addressed customer concerns.
• Assisted in managing inventory levels, accurately processing and restocking merchandise as needed.

• From 2018-2023
• Trained other employees in customer service, food safety, and performance requirements.
• Taught new team members correct procedures for all areas of operations.
• Studied crew members during work shift to provide feedback and guidance in improving performance.
• Set positive example for team members by providing high-quality, efficient service.
• Greeted customers with smile and provided friendly service to professionally handle every need.
• Maintained current knowledge of all team position requirements.
• Conducted hands-on demonstrations and practical exercises to reinforce learning concepts.
• Experience in Front cash, Kitchen & Drive thru.

• From September 2024- Current

Personal care such as

Facilitated personal hygiene routines.

• Assistance with toileting and incontinence care

Implemented advanced techniques for optimal oral care.

• Help with mobility (transferring in and out of bed, using assistive devices)

Light housekeeping (cleaning, laundry, making the bed)

• Meal planning, preparation, and feeding assistance

•From 2023-2024

•Acquired expertise essential for cashier operations.

•Excelled in various areas like the produce section, deli counter, meat department for enhanced overall performance.