Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
References
Timeline
Generic

Alyssa Hamm

Corona

Summary

Dynamic Store Manager at Lennox International with a proven track record in driving sales growth and enhancing customer experiences. Skilled in inventory management and relationship building, I excel at aligning business objectives with customer needs, fostering trust, and delivering results in retail operations. Committed to operational excellence and effective communication.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Store Manager

Lennox International
Glendale
01.2021 - 04.2025

Driving results and success through sales, operations, and sales growth. Partnering with our sales group and customers to provide an excellent customer experience and meeting customer's needs. Responsible for creating market awareness, retaining and growing current customer's business and trust, align sales and business objectives in our store marketplace. Partnering with supply chain, stores, and Territory Managers to ensure we bringing the correct product into our store to support our customers; through forecasting, and submitting Stock Transit Orders requests.

Counter Sales Associate

Lennox International
Riverside
12.2019 - 01.2021

Provided excellent customer service, communicated effectively with customers and members of our team, provided information on promotions. Managed inventory, promoted and managed safety, time management, money handling and anticipated customer's needs. Built relationships with our customers to establish support and trust. Tailored communication and customer service to align with customers needs.

Education

Bachelor of Arts - Psychology

California State University, San Bernardino
San Bernardino, CA
12-2018

Skills

  • Sales management
  • Inventory management
  • Customer service
  • Visual merchandising
  • Retail operations
  • Relationship building
  • Sales analysis
  • Operations management
  • Effective communication

Accomplishments

  • Top Gun Award Winner 2022
  • TSA Acounts over 100% 2021, 2022, 2023, and 2024
  • Will Call over 100% 2022, 2023, and 2024

Certification

  • Forklift
  • CPR

References

References available upon request.

Timeline

Store Manager

Lennox International
01.2021 - 04.2025

Counter Sales Associate

Lennox International
12.2019 - 01.2021

Bachelor of Arts - Psychology

California State University, San Bernardino
Alyssa Hamm