Dynamic Store Manager at Lennox International with a proven track record in driving sales growth and enhancing customer experiences. Skilled in inventory management and relationship building, I excel at aligning business objectives with customer needs, fostering trust, and delivering results in retail operations. Committed to operational excellence and effective communication.
Driving results and success through sales, operations, and sales growth. Partnering with our sales group and customers to provide an excellent customer experience and meeting customer's needs. Responsible for creating market awareness, retaining and growing current customer's business and trust, align sales and business objectives in our store marketplace. Partnering with supply chain, stores, and Territory Managers to ensure we bringing the correct product into our store to support our customers; through forecasting, and submitting Stock Transit Orders requests.
Provided excellent customer service, communicated effectively with customers and members of our team, provided information on promotions. Managed inventory, promoted and managed safety, time management, money handling and anticipated customer's needs. Built relationships with our customers to establish support and trust. Tailored communication and customer service to align with customers needs.