ALYSSA GREENE
Summary
Dependable employee with a strong work ethic and attention to detail, seeking an opportunity to enhance skills and make a valuable contribution to company success. Known for willingness to take on any task to support team members and drive business growth. Possesses excellent interpersonal skills and a knack for problem-solving, making me a valuable asset to any organization.
Overview
4
4
years of professional experience
Work History
Customer Service Representative
QA Courier
Labrador City, NL
11.2024 - Current
- Perform front desk operations, ensuring efficient communication and positive first impressions for customers.
- Respond to inquiries via phone, delivering accurate information with promptness and professionalism
- Resolve customer inquiries efficiently, enhancing overall satisfaction and loyalty.
- Respond to customer requests for products, services, and company information.
- Deliver prompt service to prioritize customer needs.
- Collaborate closely with colleagues to adapt to route changes or other adjustments, maintaining seamless service for customers.
- Develop comprehensive delivery manifests that optimize routing and ensure efficient parcel delivery to customers
- Help sort and organize incoming and outgoing mail to maintain operational flow.
- Verify incoming and outgoing package information to check for accuracy and completeness.
- Collaborate with team members for seamless handoffs of sorted parcels, improving overall workflow.
- Improve team morale by fostering a positive working environment that promoted collaboration among team members.
Day Cleaner
Scandinavian Building Services
Labrador City, NL
08.2024 - 11.2024
- Ensured cleanliness and sanitation of assigned areas following established protocols.
- Maintained inventory of cleaning supplies, notifying management of low stock levels.
- Cleaned and sanitized bathrooms, kitchens and other similar areas according to established protocols.
- Removed trash, debris and other waste materials from premises.
- Supported facility operations with comprehensive knowledge of proper chemical usage, storage, and disposal procedures.
- Maintained high standard of cleanliness in high-traffic areas, contributing to positive first impression for visitors.
- Performed daily facility checklists for cleaning floors, wiping down glass entryways and collecting trash.
Retail Keyholder
Reitmans
Labrador City, NL
08.2023 - 08.2024
- Handled store opening and closing with consistent attention to established requirements.
- Resolved escalated customer service issues or concerns.
- Counted and balanced drawers and armed alarm system as part of store opening and closing.
- Processed sales, returns and exchanges quickly and accurately.
- Kept up-to-date with current merchandise promotions and special offers.
- Processed incoming shipments of merchandise by unpacking boxes, verifying contents against invoices, and stocking shelves accordingly.
- Maintained clean, organized store environment for optimal customer experience.
Sales Floor Associate
Walmart
Labrador City, NL
02.2023 - 03.2024
- Maintained cleanliness and organization of sales floor to create pleasant shopping environment.
- Connected with customers by greeting each promptly and offering above-and-beyond support.
- Supported promotions by re-pricing items and changing signage to reflect new amounts.
- Attended to store merchandise needs with regular restocking and recovery.
- Recorded the temperature of store coolers and freezers to make sure food product is kept at a safe temperature for consumption.
Cashier
IGA
Labrador City, NL
06.2021 - 01.2023
- Bagged products for customers.
- Gave customers full attention and attended to their needs.
- Engaged customers in pleasant conversation while completing cash register transactions.
- Kept clean, organized and well-stocked checkout areas.
- Counted and secured cash to maintain accurate register totals.
Education
High School Diploma -
Menihek High School
Labrador City, NL06.2023
Skills
- Reliability
- Interpersonal skills
- Customer Service
- Organizational skills
- Effective communication
- Strong Work Ethic
- Computer proficiency
- Data entry
- Payment processing
- Administrative support
Accomplishments
- Honor Roll
- High School diploma with french immersion designation
- Delf B1 Level Certificate
- Emergency First Aid (Adult) & CPR/AED Training
Languages
English
Native or Bilingual
French
Professional Working
Timeline
Customer Service Representative
QA Courier
11.2024 - Current
Day Cleaner
Scandinavian Building Services
08.2024 - 11.2024
Retail Keyholder
Reitmans
08.2023 - 08.2024
Sales Floor Associate
Walmart
02.2023 - 03.2024
Cashier
IGA
06.2021 - 01.2023
High School Diploma -
Menihek High School
Hobbies and Interests
Crocheting, Puzzles, Gaming
Preferred Name
Korri