Allyson Lewis
Dominion,NS
Summary
Dedicated wellness professional with successful experience in fast-paced office settings. Hardworking team player with expertise in completing various clerical tasks and offering staff support. Responsible, punctual and productive professional when working with little to no supervision.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Small Business Owner
Leaf & Root Wellness Market
10.2021 - Current
- Managed daily operations for a successful small business, ensuring efficient processes and quality services.
- Hired trained, and supervised staff to maintain high levels of productivity and customer satisfaction.
- Developed strategic partnerships with suppliers, negotiating favorable terms to control costs and improve product offerings.
- Established a loyal customer base by providing personalized attention, addressing concerns promptly, and exceeding expectations.
- Promoted business via social media to generate leads and maximize brand identity.
- Trained new employees on proper protocols and customer service standards.
- Counseled clients in a private clinic setting to help them achieve their wellness and lifestyle goals.
Office Administrative Assistant
Island Chiropractic & Family Wellness
01.2018 - 06.2021
- Streamlined office processes by implementing efficient filing and organizational systems.
- Ensured timely completion of projects with diligent task prioritization, delegation, and followup.
- Enhanced office efficiency by organizing and maintaining comprehensive medical records for easy retrieval by healthcare providers.
- Expedited invoice processing, ensuring accurate recording of financial transactions in the accounting system.
- Maintained office supplies inventory by checking stock and ordering new supplies.
- Created and updated physical records and digital files to maintain current, accurate, and compliant documentation.
Physiotherapy Assistant / Medical Transcriptionist
CBI Health
09.2016 - 03.2019
- Contributed to increased patient satisfaction by providing compassionate care and maintaining a positive attitude during sessions.
- Managed inventory of therapy equipment, ensuring a clean and well-stocked environment for optimal patient care.
- Coordinated appointment schedules with patients and therapists alike, contributing to efficient clinic operations.
- Maintained care continuity through multidisciplinary teamwork and collaboration.
- Enhanced accuracy of medical records by transcribing detailed physician dictations.
- Improved turnaround time for report generation by efficiently managing transcription tasks.
- Stayed up-to-date with medical terminology and industry trends to maintain accuracy in transcriptions.
- Ensured consistent formatting across all documents, adhering to established templates and style guides for report presentation.
Master Hairstylist
Revive Salon Spa & Magnolia Day Spa
05.2009 - 08.2016
- Consistently maintained cleanliness of the workspace, ensuring a safe and welcoming environment for clients.
- Streamlined appointment scheduling system, resulting in reduced wait times and increased client retention rates.
- Established strong relationships with local businesses for cross-promotional opportunities benefiting both parties involved.
- Implemented effective inventory management strategies to reduce waste while maintaining sufficient stock levels of salon products.
- Mentored apprentice hairstylists throughout their training period, offering guidance on technical skills as well as professional etiquette within the workplace setting.
Education
Nutrition Counselling
Canadian School of Natural Nutrition
11.2019
Cosmetology
Hair Design Centre
Halifax, NS10.2007
Skills
- Medical Office Management
- Proficient in various computer software systems
- Organizational Structuring
- Medical Records Management
- Appointment Scheduling
- Medical Transcription Experience
- Telephone Etiquette
- Healthcare Billing Familiarity
Certification
- WHIMIS
- Occupational Health & Safety
- CPR/First Aid
References
References available upon request.
Timeline
Small Business Owner
Leaf & Root Wellness Market
10.2021 - Current
Office Administrative Assistant
Island Chiropractic & Family Wellness
01.2018 - 06.2021
Physiotherapy Assistant / Medical Transcriptionist
CBI Health
09.2016 - 03.2019
Master Hairstylist
Revive Salon Spa & Magnolia Day Spa
05.2009 - 08.2016
Nutrition Counselling
Canadian School of Natural Nutrition
Cosmetology
Hair Design Centre
- WHIMIS
- Occupational Health & Safety
- CPR/First Aid
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