Summary
Overview
Work History
Education
Skills
Languages
Certification
Timeline
Receptionist

Alyssa Gilbert

Toronto,Canada

Summary

Experienced with administrative support and customer service tasks. Utilizes effective communication and organizational abilities to streamline operations and assist team members. Knowledge of problem-solving techniques and adaptability to meet various needs effectively.

Overview

8
8
years of professional experience
1
1
Certification

Work History

Receptionist

Humber Valley Imaging
05.2024 - Current
  • Coordinated communication between healthcare providers and patients, enhancing service delivery.
  • Processed patient intake forms and verified insurance information for accuracy and completeness.
  • Supported administrative tasks such as filing, scanning, and organizing medical documents efficiently.
  • Coordinated patient scheduling, check-in, check-out and payments for billing.
  • Maintained reception area, creating a welcoming environment through organization and cleanliness.
  • Helped patients complete necessary medical forms and documentation.

Technical Support

Gatestone & co.
01.2022 - 2023
  • Technical Support Specialists play a crucial role in assisting customers or internal users with technical issues related to hardware, software, or other IT-related products and services. They provide troubleshooting assistance, offer solutions, and ensure a positive customer experience.

Customer Service Representitive

LCBO
01.2020 - 01.2021
  • Welcoming customers. Directing customers to goods and operating cash registers. Driving sales through engagement of customers, suggestive selling, and sharing product knowledge. Assisting with inventory, including receiving and stocking the products.

Camp Counselor

Focus on youth TDSB
01.2018 - 01.2019
  • Camp counselors are responsible for supervising and guiding campers, ensuring their safety, and facilitating a variety of recreational and educational activities. They create a positive and inclusive environment that fosters personal growth, teamwork, and lasting memories for campers.

Education

Bachelor of Science - Applied Mathematics

York University
07-2027

Skills

  • Numerical proficiency
  • Effective communication
  • Proficient in organization
  • Technical expertise
  • Service excellence
  • Analytical reasoning
  • Structured problem resolution
  • Financial transaction handling

Languages

English
Native or Bilingual

Certification

  • HIGH FIVE 2018
  • EXCEL AND OTHER MICROSOFT SOFTWARE
  • CUSTOMER SERVICE EXPERIENCE
  • TIMEKEEPER - HOCKEY
  • G- LICENSE

Timeline

Receptionist

Humber Valley Imaging
05.2024 - Current

Technical Support

Gatestone & co.
01.2022 - 2023

Customer Service Representitive

LCBO
01.2020 - 01.2021

Camp Counselor

Focus on youth TDSB
01.2018 - 01.2019

Bachelor of Science - Applied Mathematics

York University

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Alyssa Gilbert