A dynamic leader and customer service expert, I excelled at Oakdale Golf and Club. Skilled in team leadership and was able to significantly improve my service efficiency and staff performance. My adaptability and problem-solving abilities ensured memorable experiences for clients / members. I was able to work from busser to server then sever to Assistant Restaurant and Events Manager.
• Led staff in achieving daily company goals while managing restaurant and events responsibilities.
• Displayed knowledge of how to direct or redirect staff to all work closely on the same goal.
• Responsible for taking care and ensuring our clients “biggest days” were left memorable and seamless. Such as baby showers, weddings, etc.
• Showed excellent time management.
• Always received great rapport for my customer service abilities.
• Efficiently making and getting a schedule out on time to have a smooth running work place for the staff and everyone involved.
• Stocked items and provided support where needed, including cashier duties.
• Assisted customers and coworkers with on the floor questions, comments, and concerns.
• Has the knowledge of counting what is in stock and what a company will need more of.