Assisted client with daily living needs to maintain self-esteem and general wellness.
Helped client manage and reach individual goals, supporting independent progression and social skills.
Transported client to doctor and personal banking appointments, pool, shopping venues and entertainment events according to determined schedule.
Assisted, supported and followed Client's rehabilitation plan in pool
Mental Health Care Aide
Gateway Stabilization Unit, Interior Health
05.2020 - 09.2024
Developed rapport with patients by actively listening and demonstrating empathy during one-on-one sessions, fostering trust and open communication.
Documented client progress in confidential files.
Supported individuals throughout stabilization process by helping them identify triggers develop strategies for managing symptoms and maintain sobriety.
Facilitated successful discharge planning by collaborating with community resources, ensuring seamless transitions for patients returning home or entering outside facilities.
Developed and implemented activities to help clients develop social and independent living skills.
Assisted RPN with admission and discharge process
Nursing Assistant
Medical Surgical Unit, Interior Health
02.2017 - 09.2024
Helped patients effectively manage routine bathing, grooming, and feeding while providing compassionate assistance.
Increased patient engagement by providing emotional support, companionship, and encouragement during challenging times.
Promoted a safe and clean environment by maintaining strict adherence to infection control protocols and sanitation standards.
Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
Transported patients throughout the hospital to other units for testing.
Assisted nursing staff with wound care and dressing changes.
Provided 1:1 observation care for patients experiencing mental health crisis
Resident Care Aide
Retirement Concepts
02.2015 - 02.2017
Assisted residents with personal hygiene tasks, ensuring their dignity and comfort throughout the process.
Managed challenging behaviors among residents using de-escalation techniques and positive reinforcement strategies.
Enhanced resident well-being by providing compassionate care and support in daily activities.
Provided mobility assistance to residents as needed, including transferring between beds or chairs and aiding with ambulation around the facility.
Provided end-of-life care for residents while offering emotional support to family members throughout the process.
Education
Health Care Assistant Certificate -
MTI Community College
Chilliwack, BC
07-2013
High School Diploma -
Maranatha Christian School
Williams Lake, BC
06-2010
Skills
Professional boundaries
Mental health support
Therapeutic techniques
Client confidentiality
Disability awareness
Adaptive equipment
Meditech
Teamwork and collaboration
Time management
Crisis intervention
Goal setting
Training
CPI Training – Nonviolent Crisis Intervention
CLBC Privacy Training Certificate
OFA level 1 with CPR Certificate
San'yas Indigenous Cultural Safety Training Certificate
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