Alyssa DeMarco
Fair Oaks
Summary
Proven leader and problem-solver at Starbucks, adept in customer service and critical thinking. Excelled in fast-paced environments, enhancing team collaboration and customer satisfaction. Demonstrated adaptability and a positive attitude, significantly contributing to operational efficiency and problem resolution.
Overview
2024
2024
years of professional experience
Work History
MSR
Planet Fitness
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Helped train Nee MSRs and got them comfortable with Their positions.
- Excellent communication skills, both verbal and written.
- Worked well in a team setting, providing support and guidance.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Helped raise NPS.
- Wrote shift huddles and helped keep my Coworkers on task.
AGM
Starbucks
10.2019 - 09.2023
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Worked flexible hours across night, weekend, and holiday shifts.
- Learned and adapted quickly to new technology and software applications.
- Demonstrated strong organizational and time management skills while managing multiple projects.
Education
Certificate - Emergency Medicine
Folsom Lake College
Folsom, CA06.2023
Skills
- Friendly, positive attitude
- Teamwork and collaboration
- Customer service
- Problem-solving
- Attention to detail
- Flexible and adaptable
- Critical thinking
- Calm under pressure
- Decision-making
- Problem resolution
- Verbal communication
Timeline
AGM
Starbucks
10.2019 - 09.2023
MSR
Planet Fitness
Certificate - Emergency Medicine
Folsom Lake College
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