Summary
Overview
Work History
Education
Skills
LINKS
Timeline
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ALYSSA DEBIASIO

Toronto

Summary

Dynamic operations management professional with over six years of experience in the hospitality industry, specializing in people development and client service. A strong passion for optimizing processes and cultivating high-performing teams drives a commitment to delivering exceptional client experiences. Focused on enhancing efficiency, surpassing performance targets, and fostering enduring relationships through outstanding service. Equipped with a Bachelor of Design in Fashion Communications from Toronto Metropolitan University and an Advanced Diploma in Special Event Management from George Brown College, this unique blend of creativity and strategic insight informs a dedicated approach to leadership and operational excellence.

Overview

10
10
years of professional experience

Work History

FOOD & BEVERAGE MANAGER

Sweat and Tonic
11.2024 - Current
  • Lead all aspects of Food & Beverage operations at Sweat and Tonic at The Well, a premier luxury wellness and fitness destination.
  • Oversee a team of ~30 staff across bar, café, events, and corporate partnerships.
  • Collaborate with Corporate Partnerships Manager to execute high-profile events and activations.
  • Curate elevated cocktail and wine programs to enhance guest experience and drive revenue.
  • Develop cross-functional initiatives to align F&B with spa, fitness, and wellness offerings.
  • Implement training programs, operational SOPs, and guest experience standards across all outlets.

REGIONAL OPERATIONS MANAGER (Progressed through multiple roles)

Myodetox
07.2020 - 09.2024
  • Progressed from Guest Experience Coordinator -> Facilities Coordinator -> Operations Lead -> Senior Operations Lead -> Regional Operations Manager.
  • Oversaw operations across 8 clinical wellness locations in the GTA.
  • Led multi-site performance optimization, workflow standardization, and operational strategy development.
  • Mentored site leaders and teams to achieve operational targets and deliver exceptional client experiences.
  • Implemented data-driven improvements in resource allocation, budgeting, and quality control.
  • Championed a client-centered culture, driving consistent increases in satisfaction and retention.
  • Collaborated with cross-functional leadership to align wellness, clinical, and guest service initiatives.

ASSISTANT VENUE MANAGER

Gerard’s Bistro
01.2017 - 04.2020
  • Led daily operations and staff management at Gerard’s Bistro, a prestigious Two-Hatted fine dining venue.
  • Mentored service teams and implemented training programs to maintain elevated service standards.
  • Optimized operational efficiency through staffing, scheduling, and guest flow enhancements.
  • Curated guest experiences through collaborative work with culinary and beverage teams.
  • Maintained rigorous quality control and compliance in a high-expectation luxury environment.

EVENTS & CONFERENCE SERVICES COORDINATOR (Internship)

The Westin Resort & Spa
01.2016 - 03.2016
  • Supported the Director of Catering and Events in executing luxury corporate and social events.
  • Managed event logistics, client communication, vendor coordination, and on-site execution.
  • Contributed to event curation in a premium resort and spa environment.

Education

Advanced Diploma - Special Event Management

George Brown College
04.2016

Bachelor of Design - Fashion Communications

Ryerson University
04.2014

Skills

  • Team Leadership
  • Spa & Wellness Operations
  • Luxury Guest Experience
  • Event Curation
  • Multi-Site Management
  • Operational Strategy
  • Budgeting
  • Performance Metrics
  • Workflow Optimization
  • Training & Development
  • Team leadership
  • Time management
  • Decision-making
  • Staff management
  • Staff training and development

LINKS

LinkedIn: https://www.linkedin.com/in/alyssadebiasio

Timeline

FOOD & BEVERAGE MANAGER

Sweat and Tonic
11.2024 - Current

REGIONAL OPERATIONS MANAGER (Progressed through multiple roles)

Myodetox
07.2020 - 09.2024

ASSISTANT VENUE MANAGER

Gerard’s Bistro
01.2017 - 04.2020

EVENTS & CONFERENCE SERVICES COORDINATOR (Internship)

The Westin Resort & Spa
01.2016 - 03.2016

Bachelor of Design - Fashion Communications

Ryerson University

Advanced Diploma - Special Event Management

George Brown College

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ALYSSA DEBIASIO