Alyssa Chidester
Buckhorn BBQ+Grill
Fairfield
8
years of professional experience
Professional leader with strong expertise in overseeing daily operations and team coordination. Known for effective collaboration and achieving results in fast-paced environments. Highly adaptable, skilled in problem-solving, conflict resolution, and ensuring optimal workflow. Respected for reliability and proactive approach to shifting demands. Maintians a proven record of leading high-volume operations, developing team performance, and delivering exceptional guest experiences. Cross-functional background in restaurant leadership, behavioral health (ABA), and biomedical science with strong data tracking, training, and process-improvement skills. Known for high work ethic, adaptability, and the ability. Seeking a long-term growth opportunity with a company that values initiative, integrity, and leadership development.
Work History
Shift Supervisor
2 Years 6 Months- Supervise daily shift operations across FOH, BOH, and bar in a fast-paced, high-volume environment.
- Cross-trained in all positions, ensuring seamless coverage, workflow efficiency, and service quality.
- Supported hiring by screening applicants and conducting initial interviews.
- Led staff performance, enforce company standards, and resolve guest concerns to drive retention.
- Resolved customer complaints promptly, fostering positive dining experiences and loyalty.
- Managed inventory and place vendor orders (Sysco, produce, liquor) to maintain consistent product levels.
- Coordinated and executed catering orders with on-time, accurate delivery.
- Conducted monthly team meetings to communicate updates, expectations, and performance focus.
- Independently oversaw bar operations, including product control and organization.
Shift Lead
2 Years 7 Months- Selected as lead trainer for all new servers, onboarding staff in service standards, POS use, menu knowledge, and guest experience.
- Assisted management with opening/closing procedures and daily operational execution.
- Delivered high-quality service to 100+ guests per shift while maintaining speed, accuracy, and presentation.
- Coordinated large-party dining and catering orders with detailed planning and execution.
- Resolved guest concerns quickly and professionally to protect brand loyalty.
- Supported bar inventory, ordering, and product organization.
- Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
- Provided exceptional customer service by addressing inquiries, resolving issues, and maintaining a welcoming atmosphere for patrons.
Behavior Technician (ABA)
7 Months- Implemented individualized treatment plans for clients, enhancing behavioral outcomes and skill development.
- Provided 1:1 and small-group therapy using DTT, NET, task analysis, prompting, and reinforcement.
- Collected and analyzed data to guide program adjustments and measure progress.
- Executed behavior intervention plans using de-escalation and crisis-management strategies.
- Supported clients with diverse and high-acuity needs, including nonverbal, aggressive, and elopement behaviors.
- Collaborated with clinical teams, educators, and caregivers to ensure consistency across environments.
- Developed engaging activities that promoted social skills and emotional regulation for diverse client populations.
Server
2 Years 7 Months- Managed full-cycle cash handling and end-of-day reporting with strict accuracy.
- Maintained high-volume sections while delivering attentive, personalized service.
- Drove sales through menu knowledge, upselling, and guest engagement.
- Trained new staff on menu items, service protocols, and operational procedures.
- Managed food and beverage orders efficiently, prioritizing accuracy and timeliness.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
Education
Associate of Science - Biomedical Science
Associate of Arts - General Science
High School Diploma
Skills
Leadership & Shift Management
Team Collaboration
Operational Efficiency
Staff Training & Development
Data Collection & Documentation
High-Volume Service
Inventory & Vendor Ordering
Guest Recovery & Retention
Complex Problem-solving
Analytical thinking
Timeline
Shift Supervisor
Buckhorn BBQ+Grill
01.2024 - CurrentRead More
Shift Lead
Los Reyes Restaurante Y Cantina
05.2021 - 12.2023Read More
Behavior Technician (ABA)
Center for Social Dynamics
10.2020 - 05.2021Read More
Server
IHOP
02.2018 - 09.2020Read More
Solano Community College
Associate of Science from Biomedical Science
Read More
Solano Community College
Associate of Arts from General Science
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Fairfield High School
High School Diploma
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