ALYSSA CATAAG
Kitchener,Canada
Summary
Results-driven administrative professional with comprehensive experience in streamlining executive processes and ensuring operational excellence. Proven ability to manage schedules, prepare critical documentation, and facilitate effective communication within dynamic environments. Dedicated to contributing to organizational success through meticulous administrative support.
Overview
9
9
years of professional experience
Work History
Bank Officer II (Executive Assistant)
Bangko Sentral ng Pilipinas
Manila, Metro, Manila Philippines
09.2021 - 12.2025
- Managed calendars, meeting schedules, and travel arrangements to optimize time management for senior executives.
- Delivered comprehensive executive and administrative support to senior management and the department
- Prepared reports, presentations, correspondence, and official documents accurately.
- Coordinated internal communications and streamlined administrative operations to enhance workflow efficiency.
- Maintained records, files, and confidential documents with utmost accuracy.
- Assisted in addressing customer service and stakeholder inquiries promptly.
- Facilitated the budget preparation of the department
- Handled data entry, document processing, and office coordination tasks effectively.
- Supported daily office operations in a dynamic government environment to ensure seamless service delivery.
Administrative Services Officer
Bangko Sentral ng Pilipinas
Manila, Metro Manila, Philippines
03.2019 - 09.2021
- Delivered secretarial services to managing director, enhancing communication processes.
- Assisted in the operation of the executive department, ensuring seamless workflow.
- Organized meetings and related events, prioritizing efficiency and effectiveness.
- Prepared technical reports and followed up on statistical data to support decision-making.
- Ensured compliance with directives from upper management across departments.
- Maintained accurate records for the executive office to support decision-making.
- Facilitated budget preparation, contributing to accurate financial planning and resource allocation.
- Managed training attendance for personnel.
General Clerk
LBP Service Corporation
Manila, Metro Manila, Philippines
06.2017 - 03.2019
- Transcribed minutes of Board of Trustees meetings
- Provided secretarial support to deputy director of operations group, ensuring accurate documentation and timely access to information.
- Corrected, organized, and filed minutes, agendas, and resolutions for housing committee and BOT, enhancing the clarity and retrieval of important documents.
- Maintained housing loan database, ensuring accurate and timely updates.
- Assisted in preparation of agenda and documents for housing committee meetings
- Executed clerical tasks, including filing and sorting salary claims documents, contributing to efficient document management.
- Managed daily time records using SAP AS400, encoding leave, overtime, and business travel.
- Processed benefits for seceded members, including document evaluation and filing
- Provided assistance to internal and external personnel regarding their queries.
Education
Bachelor of Science - Business Administration, Operations Management
Philippine Women's University
Philippines04-2017
Skills
- Executive support
- Administrative support
- Schedule management
- Client relationship management
- Email management
- Budget management
- Data analysis
- Microsoft Office Suite
- Office administration
- Virtual assistance
- Time organization
- Attention to detail
- Communication skills
Job Interests
- Executive Assistant
- Administrative Assistant
- Office Clerk
- Customer Service Representative
- Remote / Work From Home Positions
- Virtual Assistant Roles
Timeline
Bank Officer II (Executive Assistant)
Bangko Sentral ng Pilipinas
09.2021 - 12.2025
Administrative Services Officer
Bangko Sentral ng Pilipinas
03.2019 - 09.2021
General Clerk
LBP Service Corporation
06.2017 - 03.2019
Bachelor of Science - Business Administration, Operations Management
Philippine Women's University