Alyssa Castor
Santa Barbara
Summary
-Experienced Manager with a strong background in overseeing daily operations, supervising teams, and ensuring exceptional customer service. Skilled in inventory management, staff training, adept at handling scheduling and resolving conflicts.
-Baker in training with passion for creating delicious desserts, pastries and breads. Detail-oriented and works well in fast-paced environments. Skilled in using variety of baking tools and equipment. (Training with french pastries chef)
Overview
5
5
years of professional experience
1
1
Certification
Work History
Assistant Baker/Shift Leader
Lily's Donuts and Coffee
Santa Barbara, CA
04.2026 - Current
- Assisted in preparation of dough and batters for various pastry products.
- Ensured consistency and quality of baked goods through precise measurements and techniques.
- Operated commercial baking equipment, including ovens and mixers, maintaining safety standards.
- Washed dishes and sanitized prep area at end of each shift.
- Supervised team operations to ensure efficient workflow and adherence to quality standards.
- Operated espresso machines to prepare a variety of coffee beverages consistently.
- Processed customer transactions accurately and efficiently using point-of-sale systems.
- Provided exceptional customer service, addressing inquiries and resolving issues promptly.
Bakery Manager/Cake Decorator
Nothing Bundt Cakes
Santa Barbara, USA
05.2022 - 11.2025
- Specialized in frosting and decorating cakes with precision. I applied the signature frosting designs using consistent techniques.
- Performed administrative tasks such as scheduling employee shifts, and managing customer complaints.
- Trained, supervised and evaluated bakery staff on proper baking techniques and safety procedures.
- Maintained inventory of supplies, ingredients and equipment used in the production process.
Cashier
Destined for grace thrift store
Santa Barbara, USA
09.2021 - 07.2022
- Worked closely with front-end staff to assist customers.
- Operated the cash register and processed payments.
- Stocked shelves with merchandise when needed, organized displays, and arranged merchandise on counters or tables.
Lot Operator
CITY OF SANTA BARBARA
Santa Barbara, USA
01.2021 - 09.2021
- Assisted with opening and closing duties, such as securing entrances, exits, and completing end-of-day outpatient tasks.
- Developed strategies to reduce traffic congestion during peak periods in the parking lot.
- Verified customer payment information and collected fees for parking services.
Education
Some College (No Degree) - Art
Santa Barbara City College
Santa Barbara, CASkills
- Organizational skills
- Teamwork
- Problem Resolution
- POS
- Cash Handling
- Communication Skills
- Food Service
- Sanitation practices
- Customer service
- Leadership
- Time management
Certification
- ServSafe
- Food Handler Certification
Timeline
Assistant Baker/Shift Leader
Lily's Donuts and Coffee
04.2026 - Current
Bakery Manager/Cake Decorator
Nothing Bundt Cakes
05.2022 - 11.2025
Cashier
Destined for grace thrift store
09.2021 - 07.2022
Lot Operator
CITY OF SANTA BARBARA
01.2021 - 09.2021
Some College (No Degree) - Art
Santa Barbara City College