Summary
Overview
Work History
Education
Skills
Interests
Timeline
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Alyssa Cassady

Edmonton,AB

Summary

Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.

Overview

11
11
years of professional experience

Work History

General Manager

Zara Canada
12.2022 - Current
  • Developed and implemented strategies to increase sales and profitability.
  • Managed budget implementations, employee reviews, training, and schedules.
  • Drove year-over-year business growth while leading operations, strategic vision, and long-range planning.
  • Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures, and technology systems.

General Manager

Zara Canada
10.2021 - 12.2022
  • Developed and implemented strategies to increase sales and profitability.
  • Managed budget implementations, employee reviews, training, and schedules.
  • Drove year-over-year business growth while leading operations, strategic vision, and long-range planning.
  • Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures, and technology systems.




Department Manager

Zara Canada
07.2021 - 10.2021
  • Created and enforced department policies, procedures and standards to establish productivity and quality store image.
  • Worked actively with management team to create daily and weekly sales plans based on weekly sales trends.
  • Partnered with merchandising team to plan and execute floor moves, merchandise placement, and overall sales set-up.
  • Motivated associates to consistently deliver effective selling behaviors through coaching and recognition.

Operations Manager

Zara Canada
12.2016 - 07.2021
  • Supervised operations staff and kept employees compliant with company policies and procedures.
  • Developed systems and procedures to improve operational quality and team efficiency.
  • Led hiring, onboarding and training of new hires to fulfill business requirements.
  • Established positive and effective communication among unit staff and organization leadership, reducing miscommunications, and missed deadlines.

Warehouse Associate

Technicare Imaging Ltd
05.2017 - 10.2019
  • Prepared orders for shipment by picking, packing, and labeling merchandise.
  • Assembled orders and packed items for shipment, conveying orders to shipping personnel
  • Confirmed accuracy, quality and quantity of materials received and shipped.

Sales Associate

Zara Canada
08.2015 - 12.2016
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Prepared merchandise for sales floor by pricing and sorting.
  • Rotated stock and restocked shelves to maintain product availability and store appearance.



Head Coach

EMSA North Xtreme (Youth Competitive Soccer)
03.2014 - 06.2016
  • Evaluated individual knowledge, skills, and strengths, and assigned team positions to maximize talent areas.
  • Increased overall team proficiency by using educational drills and activities.
  • Promoted good sportsmanship with competing teams on- and off-field.
  • Organized and led practices and scrimmages to increase competitive attitude and skills.

Technical Trainer

EMSA North Xtreme (Youth Competitive Soccer)
03.2012 - 06.2014
  • Updated training programs and activities according to group skill level and team focuses
  • Collaborated with other coaches to create and execute game plans.
  • Utilized positive communication to encourage team and promote integrity and respect.
  • Monitored team practices to establish high level of performance.

Education

High School Diploma -

St. Joseph High School
Edmonton, AB
06.2014

Skills

  • Staff Development
  • Supervision and Training
  • Analytical Skills
  • Problem Resolution
  • Performance Improvement
  • Time Management
  • Forward Planning
  • High-Pressure Environments
  • Conflict Mediation
  • Attention to Detail
  • Adaptability
  • Creativity

Interests

  • Animal lover and pet pet owner
  • rock climbing
  • puzzle games and board games
  • acrylic painting

Timeline

General Manager

Zara Canada
12.2022 - Current

General Manager

Zara Canada
10.2021 - 12.2022

Department Manager

Zara Canada
07.2021 - 10.2021

Warehouse Associate

Technicare Imaging Ltd
05.2017 - 10.2019

Operations Manager

Zara Canada
12.2016 - 07.2021

Sales Associate

Zara Canada
08.2015 - 12.2016

Head Coach

EMSA North Xtreme (Youth Competitive Soccer)
03.2014 - 06.2016

Technical Trainer

EMSA North Xtreme (Youth Competitive Soccer)
03.2012 - 06.2014

High School Diploma -

St. Joseph High School

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Alyssa Cassady