Alyssa Brich
Irvine
Summary
Dynamic professional with a strong work ethic and exceptional customer service skills, honed at the Old Spaghetti Factory. Proven ability to multitask and engage guests effectively while managing cash transactions accurately. Recognized for enhancing team collaboration and training new hires, contributing to a seamless dining experience. Proficient in Microsoft Excel and office administration.
Professional administrative specialist with proven track record in managing office operations efficiently. Strong focus on team collaboration, problem-solving, and delivering results under shifting demands. Skilled in scheduling, document management, and communication. Known for reliability, adaptability, and maintaining high standards.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Server
Old Spaghetti Factory
07.2021 - Current
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Served food and beverages promptly with focused attention to customer needs.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Assisted in training new hires, providing guidance on restaurant standards and best practices.
- Handled cash transactions accurately, contributing to balanced daily financial reports.
Secretary
Old Spaghetti Factory
07.2021 - Current
- Handled sensitive information discreetly, maintaining confidentiality when managing personnel files or financial data.
- Answered multi-line phone system and enthusiastically greeted callers.
- Maintained daily report documents, memos and invoices.
- Prepared professional correspondence, including memos, letters, and emails, ensuring accuracy and timeliness.
- Maintained electronic filing systems and categorized documents.
- Reset tills and keep record of all credit card and cash payments
- Utilized advanced software programs for data entry tasks that increased accuracy while minimizing errors.
Education
Cosmetology - Cosmetology
Paul Mitchell The School
Costa Mesa, CA06-2025
Estancia High School
Costa Mesa06-2022
Skills
- Strong work ethic
- Exceptional customer service
- Cash handling
- Guest engagement
- Customer service
- Payroll processing
- Team collaboration
- Sales techniques
- Mulitasking
- Microsoft Excel
- Office administration
- Organization
Certification
- Food handlers certification
- Abv certification
- Workplace harassment certification
- Cosmetology license
Timeline
Server
Old Spaghetti Factory
07.2021 - Current
Secretary
Old Spaghetti Factory
07.2021 - Current
Cosmetology - Cosmetology
Paul Mitchell The School
Estancia High School
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