Summary
Overview
Work History
Education
Skills
Languages
Certification
Timeline
Generic

Alyssa Bourgoin

Fredericton,NB

Summary

Dedicated and hardworking university student with a strong work ethic and a proven track record of success in previous job roles. Possessing valuable experience across various industries, I am eager to utilize my skills and contribute positively to your team. I am confident that my commitment and enthusiasm make me a valuable asset, and i am excited about the opportunity to contribute to your organization's success.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Coach

Multiple Stables
06.2022 - Current
  • Enhanced rider safety by implementing and enforcing strict safety protocols during lessons.
  • Improved student confidence and riding skills through personalized instruction and feedback.
  • Developed tailored lesson plans for individual riders, addressing their specific needs and goals.
  • Increased client retention rate with engaging and enjoyable lesson experiences.
  • Assisted students in progressing to higher levels of competition by providing targeted coaching and support.
  • Maintained strong relationships with clients, ensuring timely communication regarding scheduling, progress updates, and billing inquiries.

Supervisor

Tim Horton's
06.2020 - Current
  • Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
  • Managed cash handling procedures, maintaining accuracy in financial transactions and minimizing discrepancies in daily reconciliations.
  • Completed store opening and closing procedures and balanced tills.
  • Resolved conflicts among team members promptly, maintaining a harmonious working environment conducive to productivity.
  • Identified operational inefficiencies and implemented corrective measures, leading to an overall increase in effectiveness.
  • Ensured smooth operations during peak hours by effectively managing resources and staff allocation.
  • Improved customer satisfaction rates with consistent quality checks and timely resolution of complaints.

Stable Hand

Multiple Stables
01.2018 - Current
  • Enhanced horse care by implementing efficient grooming and feeding routines.
  • Maintained clean stables for optimal horse health and safety standards.
  • Contributed to the overall success of the stable by performing routine maintenance tasks, such as repairing fences and ensuring adequate water supply.
  • Promoted a safe working environment, adhering to all necessary protocols and procedures.
  • Monitored horse behavior closely, promptly addressing any issues or concerns to maintain their wellbeing.
  • Supported trainers during riding lessons, providing assistance in handling horses and maintaining equipment.

Babysitter

Multiple Families
11.2017 - Current
  • Developed strong relationships with families, establishing trust and rapport to provide quality childcare services tailored to individual family requirements.
  • Handled conflicts between siblings effectively using conflict resolution techniques resulting in a more peaceful household.
  • Prepared healthy, age-appropriate snacks and meals.
  • Organized and cleaned home after activities by picking up toys and straightening up play room.
  • Bathed, dressed, and helped with teeth brushing as part of bedtime preparation.
  • Reassured children when upset providing emotional support and stability.

Cashier

ENB Gas Station
09.2022 - 11.2022
  • Enhanced customer satisfaction by providing efficient and accurate cash transactions.
  • Streamlined checkout process for increased efficiency and reduced waiting times.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
  • Handled multiple payment methods securely, minimizing discrepancies and potential losses.
  • Exceeded productivity goals through consistent attention to detail and organization during busy shifts.
  • Managed inventory levels effectively, reducing stock shortages and minimizing wastage.

Education

Bachelor of Arts - Psychology

St. Thomas University
2027

High School Diploma -

Leo Hayes High School
06.2023

Skills

  • Facility Maintenance
  • Customer-Oriented
  • Cash Handling Expertise
  • Policy Enforcement
  • Child Supervision
  • CPR Certification
  • Problem Solving
  • Organizational Skills

Languages

English
Native or Bilingual
French
Full Professional

Certification

First Aid Certified

CPR Certified

Food Safety Handling Certified

Driver's License



Timeline

Cashier

ENB Gas Station
09.2022 - 11.2022

Coach

Multiple Stables
06.2022 - Current

Supervisor

Tim Horton's
06.2020 - Current

Stable Hand

Multiple Stables
01.2018 - Current

Babysitter

Multiple Families
11.2017 - Current

Bachelor of Arts - Psychology

St. Thomas University

High School Diploma -

Leo Hayes High School

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Alyssa Bourgoin