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 Forward-thinking team leader skilled at operating departments efficiently to meet goals. Successful background matching employees with roles for maximum performance. Proactive and hardworking individual focused on continuous operational improvement. 

Energetically driving customer satisfaction and team efficiency, I leveraged skills in POS system operations and staff management at Sheetz and other notable companies. Excelling in environments requiring cash management and customer service excellence, I consistently enhanced operational workflows and customer experiences, contributing to significant improvements in service delivery and team productivity.

I am currently looking to rejoin the workforce after taking 2 1/2 years off to be a stay-at-home mother.
I am efficiency-driven and highly accurate administrative professional with solid background and sound judgment to independently handle day-to-day needs. Strong project management, multitasking and organizational skills developed in my several-year career. I am skilled in providing valuable administrative support in community-oriented roles.
Experience includes managing correspondence and coordinating events. Strengths lie in organizational abilities, communication skills and efficiency for maximum impact. Previous work has demonstrated ability to foster positive relationships within the community while ensuring all administrative tasks are handled with precision and professionalism.
Skilled at handling high-volume phone calls while simultaneously welcoming guests and scheduling appointments. Recognized for improving office efficiency by streamlining administrative processes. Demonstrated ability to maintain composure under pressure, ensuring every visitor feels valued and welcomed.
Knowledgeable receptionist skilled in administrative support and customer service. Brings several years of experience managing fast-paced front desk operations. Energetic and personable team player with strong planning and communication abilities.

 Goal-oriented individual versed in greeting high-volume of customers and recommending merchandise based on individual requirements. Skilled at creating displays to promote higher sales, completing cash register transactions and maintaining accurate records of all transactions. 

Customer-focused hospitality professional with experience serving guests in high-volume resort and fitness environments. Skilled in guest relations, customer service, appointment scheduling, payment processing, and conflict resolution. Known for maintaining a positive attitude in fast-paced settings while delivering exceptional guest experiences. First Aid and CPR certified, with strong communication, teamwork, and problem-solving abilities. Currently pursuing a Bachelor of Science in AI in Business at Arizona State University while developing professional experience in hospitality and customer service.

Alyssa Berna

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Front Desk Associate

CNA - Certified Nursing Assistant

Teacher Assistant

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Front Desk Associate

CNA - Certified Nursing Assistant

Teacher Assistant

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