ALYSSA BARBAS
St. Catharines,ON
Summary
Committed to ensuring customer satisfaction by providing exceptional service and unmatched support. Proficient in utilizing customer service best practices and adept at exploring different solutions to address customer needs effectively.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Server
Early bird restaurant
01.2018 - 01.2022
- Work in a fast-paced environment
- Serve guests, pour coffee, clear tables, clean dining area
- Make guests feel welcome, comfortable, and always attended to
- Maintain storage and breakfast supply inventories
Bartender
Hamilton Tiger-Cats - Tim Hortons Field
04.2018 - 11.2021
- Serve a variety of beverages in a fast-paced environment
- Handle cash and debit payments
- Interact with guests
- Seasonal
Server/Bartender
Hard Rock Cafe
01.2019 - 01.2020
- Demonstrated thorough knowledge of menu items, to make informed recommendations
- Prepared and served alcoholic and non-alcoholic beverages according to customer preferences
- Uphold a high standard of cleanliness and organization in all work areas
- Handled guest inquiries and concerns professionally, resolving issues to ensure customer satisfaction
Server
Eggsmart
01.2011 - 01.2015
- Stayed up-to-date on menu changes to help customers make food choices
- Bussed and reset tables to keep dining room and work areas clean
- Greeted new customers, discussed specials, and took drink orders
- Kept server areas clean and stocked to increase efficiency while working tables
Hair Salon Assistant
Salon Nouveau
04.2011 - 09.2013
- Cleaned and sanitized styling stations between clients, promoting a healthy environment for both staff and patrons.
- Prepared clients for hair cuts and styles with soothing shampoo work.
- Answered telephone calls to provide information and schedule new appointments.
- Enhanced client satisfaction by providing exceptional customer service and maintaining a clean salon environment.
Education
Cappa School of Hairstyling - Hairstyling
Cappa School of Hairstyling
St. Catharines, ON10.2024
Graduate Certificate - Dental Office Administration
Niagara College
Welland, ON09.2022
Skills
- Strong Work Ethic
- Exceptional customer service
- Guest Engagement
- Appointment Scheduling
- Hair styling techniques
- Quick Learner
Languages
English
Certification
- Smart Serve, 2013
- WHIMIS, 2022
- Barbicide, 2024
References
References available upon request
Timeline
Server/Bartender
Hard Rock Cafe
01.2019 - 01.2020
Bartender
Hamilton Tiger-Cats - Tim Hortons Field
04.2018 - 11.2021
Server
Early bird restaurant
01.2018 - 01.2022
Hair Salon Assistant
Salon Nouveau
04.2011 - 09.2013
Server
Eggsmart
01.2011 - 01.2015
Graduate Certificate - Dental Office Administration
Niagara College
- Smart Serve, 2013
- WHIMIS, 2022
- Barbicide, 2024
Cappa School of Hairstyling - Hairstyling
Cappa School of Hairstyling
Similar Profiles
Alyssa BarbasAlyssa Barbas
Server at Early bird restaurantServer at Early bird restaurant
MEGAN BRAUNINGERMEGAN BRAUNINGER
Occupational Therapist at Early Bird Developmental ServicesOccupational Therapist at Early Bird Developmental Services
Sowmya PuttaswamySowmya Puttaswamy
Educator at Blue Bird Early Educational CenterEducator at Blue Bird Early Educational Center