Committed to ensuring customer satisfaction by providing exceptional service and unmatched support. Proficient in utilizing customer service best practices and adept at exploring different solutions to address customer needs effectively.
o Provided exceptional customer service by making genuine
connections with guests to foster loyalty and repeat business.
o Demonstrated thorough knowledge of menu items, including
ingredients and preparation methods, to make informed
recommendations.
o Prepared and served mixed drinks, poured wine, beer, and non-
alcoholic beverages with precision and according to customer
preferences.
o Maintained stock levels of beer and wine coolers, ensuring
availability throughout service hours.
o Upheld a high standard of cleanliness and organization in all work
areas, including dining tables, beverage stations, and server
stations.
o Handled guest inquiries and concerns professionally, resolving
issues promptly to ensure customer satisfaction.
o Processed payments accurately using POS systems and
maintained confidentiality of customer information.