Alyssa Alfaro
Galt
Summary
Dedicated sales floor associate with a history of success in achieving customer satisfaction for top-quality service. Implemented excellent communication and problem-solving skills with other associates. Maintained a well-balanced schedule between being an associate and a full-time student.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Sales associate
kohl's
Lodi
01.2020 - Current
- Assisted in restocking the sales floor with current merchandise and accurate signage for current promotions
- Offered each customer with excellent personal service and polite support to boost sales and customer satisfaction
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise
- Refunded payments for returned items, processed exchanges, and offered store credit to achieve customer satisfaction
Observership Participant
laurel ruff transition school
North Highlands
09.2023 - 12.2025
- observed an SLPA with clients and participated in activities with clients.
- participated in and led certain learning activities focused on daily living.
- Shadowed a person to understand better how to support them in adult life
Education
Bachelor of Science - Communication Sciences And Disorders
California State University, Sacramento
Sacramento, CA05-2025
Bachelor of Science - Psychology
California State University, Sacramento
Sacramento, CA05-2025
Some College (No Degree) - Psychology
California State University, Stanislaus
Turlock, CASome College (No Degree) -
Diablo Valley College
Pleasant Hill, CASkills
- Client relations
- Communication strategies
- Problem solving
- Teamwork
Affiliations
- volunteered and donated to mama bears fighting childhood cancer
- participated in a symposium at California State university, Stanislaus
Languages
Spanish
Limited
Accomplishments
- honorable mention spring 2020, California State University, Stanislaus
- deans list spring 2022, California State University, Stanislaus
- deans list fall 2024, California State University, Sacramento
Certification
- certified in basic life support
Timeline
Observership Participant
laurel ruff transition school
09.2023 - 12.2025
Sales associate
kohl's
01.2020 - Current
Bachelor of Science - Communication Sciences And Disorders
California State University, Sacramento
Bachelor of Science - Psychology
California State University, Sacramento
Some College (No Degree) - Psychology
California State University, Stanislaus
Some College (No Degree) -
Diablo Valley College
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