Summary
Overview
Work History
Education
Skills
Timeline
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Alyson Whittle

Conception Bay South,NL

Summary

Dedicated administrative professional with successful experience in fast-paced office settings. Hardworking team player with expertise in completing various clerical tasks and offering staff support. Responsible, punctual and productive professional when working with little to no supervision. Experience delivering customer service and administrative excellence, including clerical support and public interaction. Excels in calendar management, scheduling, data entry and database administration.

Overview

17
17
years of professional experience

Work History

SALES COODINATOR

ALBERTA / Dandurand, Wines
05.2020 - 03.2023
  • Created and modified key marketing documents for sales team on the fly as well as anticipated document changes and necessary tool updates for upcoming quarter sales targets
  • Answered inquiries from liquor store and restaurant managers, pulled data, and strategically solved problems relating to product distribution, product satisfaction, and product recalls, in real time.
  • Communicate with Sales Reps and Managers closely
  • Anticipated and executed tasks that supports sales team in the field
  • Submitted invoices and insured ontime payment.
  • Worked closely with the sales team to prioritize tasks, set goals, and allocate resources efficiently; resulting in increased productivity and revenue.

SALES HOSTESS

Excel Homes/ Cochrane AB
05.2019 - 05.2021
  • Maintained primary relationship accountability for clients, overall servicing responsibility and client satisfaction to maximize profitability of client relationships.
  • Organized and updated databases, records and other information resources.
  • Reviewlegal contracts and client’s files for discrepancies and/or missing documents, information
  • Maintained inventory by checking stock to determine inventory levels, ordering products, expediting orders and verifying receipts.
  • Enhanced customer satisfaction by promptly greeting and assisting guests upon arrival.
  • Optimized internal communication channels, fostering an atmosphere of collaboration among team members.

SOCIAL MEDIA COORDINATOR

ALYSON WHITTLE, Rene Brassard RE/MAX
01.2018 - 04.2020
  • Create and maintain a strong online presence, implement online marketing strategies through social media accounts, and develop original content
  • As well as suggest creative ways to attract potential customers and promote brands.

BARTENDER

SERVER The Whistle Stop Pub
11.2013 - 04.2015
  • Greet customers as the come in
  • Serve food and drinks in a busy pub setting with little to no support staff
  • While maintaining a professional demeanor, make guests feel at home and welcome
  • Follow strict
  • Alberta alcohol laws while serving alcohol, follow the food safety standards, and knowing how and when to cut off service without incident
  • Using a POS system, taking cash, debit and credit card payments
  • Making sure all the tender numbers match at the end of the night.

BARTENDER

SERVER O’Shea’s Lounge Jasper
06.2011 - 05.2013
  • Along with food and drink service, pay out LVT chits and following the Gaming standards and practices of the Alberta Provincial guidelines
  • Sell Keno cards Lotto Max & Lotto 649

FRONT DESK AGENT/ NIGHT AUDIT & FRONT DESK

The Whistler’s Inn
04.2006 - 11.2009
  • Enhanced guest satisfaction by efficiently managing check-in and check-out processes.
  • Streamlined front desk operations for improved efficiency and faster service delivery.
  • Increased customer loyalty with exceptional communication skills and personalized service.
  • Resolved guest issues promptly, resulting in positive feedback and return visits.
  • Facilitated smooth guest experiences by coordinating with multiple departments across the property.
  • Handled incoming calls professionally, directing inquiries to appropriate personnel as needed.
  • Provided exceptional service during high-volume periods or challenging situations, ensuring a seamless experience for all guests.
  • Utilized strong organizational skills to manage daily tasks efficiently while maintaining focus on delivering outstanding guest service experiences.
  • Ensured compliance with hotel policies and procedures while addressing any discrepancies in a timely manner.
  • Demonstrated adaptability during unexpected challenges such as system outages or emergency situations while maintaining composure under pressure.
  • Developed strong relationships with frequent guests for repeat business through personalized attention to their preferences.
  • Mentored new hires on best practices at the front desk ensuring they were properly trained and equipped to excel in their roles.
  • Kept accounts in balance and ran daily reports to verify totals.
  • Maintained files and records by implementing effective filing systems that boosted efficiency and organization.

Education

Diploma - Accounting Technician

Eastern Collage
Sydney, NS
09.2024

Skills

  • Strong MS Office skills including, Powerpoint, Excel, Word, and Sharepoint
  • Safety Protocols
  • Account Management
  • CRM software proficiency
  • Strong communication
  • Organizational skills
  • Adaptability
  • 45 WPM

Timeline

SALES COODINATOR

ALBERTA / Dandurand, Wines
05.2020 - 03.2023

SALES HOSTESS

Excel Homes/ Cochrane AB
05.2019 - 05.2021

SOCIAL MEDIA COORDINATOR

ALYSON WHITTLE, Rene Brassard RE/MAX
01.2018 - 04.2020

BARTENDER

SERVER The Whistle Stop Pub
11.2013 - 04.2015

BARTENDER

SERVER O’Shea’s Lounge Jasper
06.2011 - 05.2013

FRONT DESK AGENT/ NIGHT AUDIT & FRONT DESK

The Whistler’s Inn
04.2006 - 11.2009

Diploma - Accounting Technician

Eastern Collage

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