Dustin Hammond
Saint John,NB
Summary
Proven leader and efficient problem-solver, excelling in time management and team collaboration, demonstrated at DRB Ltd. Enhanced team productivity and customer satisfaction at Brilliant Smoke Shop, while maintaining high food quality standards at Compass Company (UNBSJ). Achieved notable improvements in operational efficiency and quality, leveraging skills in organizational detail and excellent communication.
Overview
5
5
years of professional experience
Work History
Construction Labourer
DRB Ltd.
05.2024 - Current
- Utilized hammers, saws, squares, levels, and fastening devices to complete projects.
- Demonstrated safe and proper operation of equipment and tools to prevent harm to team members.
- Worked independently in fast-paced environment while meeting productivity and quality expectations.
- Gathered waste and trash from job sites for placement in refuse containers to keep job sites clean and organized.
- Loaded and unloaded materials onto trucks and trailers.
- Moved and cleared debris from work sites to dispose of in designated areas.
Customer Service Supervisor
Brilliant Smoke Shop
06.2020 - 01.2022
- Promoted a positive work environment through open communication channels, fostering team collaboration and high morale.
- Coached employees through day-to-day work and complex problems.
- Improved customer satisfaction by addressing and resolving escalated issues promptly and professionally.
- Enhanced team productivity through regular coaching, feedback, and performance evaluations.
- Developed and maintained strong relationships with customers to maintain loyalty and satisfaction.
Lead Cook
Compass Company (UNBSJ)
08.2019 - 01.2020
- Maintained a high standard of food quality by consistently reviewing dishes for taste, presentation, and adherence to established guidelines.
- Enhanced kitchen efficiency by streamlining cooking processes and implementing time-saving techniques.
- Supervised line cooks to monitor food safety and order accuracy.
- Maintained well-stocked stations with supplies and spices for maximum productivity.
- Consistently met or exceeded health code standards by enforcing strict sanitation practices throughout the kitchen area.
- Taught kitchen staff safety protocols and restaurant standards.
- Achieved high customer satisfaction ratings by promptly addressing concerns regarding menu items or food quality issues.
- Coordinated with the front-of-house staff to ensure timely dish preparation and delivery for optimal guest experience.
- Demonstrated strong leadership skills by stepping in as acting kitchen manager during periods of personnel absence or transition.
- Managed ordering processes for kitchen supplies and ingredients, optimizing budget allocation while maintaining consistent product quality.
- Maintained high food quality standards by checking delivery contents to verify product quality and quantity.
Education
High School Diploma -
Saint John High School
Saint John, NB02.2018
Skills
- Team Collaboration
- Problem-Solving
- Time Management
- Attention to Detail
- Reliability
- Excellent Communication
- Organizational Skills
Languages
English
Full Professional
Timeline
Construction Labourer
DRB Ltd.
05.2024 - Current
Customer Service Supervisor
Brilliant Smoke Shop
06.2020 - 01.2022
Lead Cook
Compass Company (UNBSJ)
08.2019 - 01.2020
High School Diploma -
Saint John High School
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