Organized professional with strong work ethic and team player attitude. Excellent quality control and inspection abilities. Commended for honesty, hard work and adaptability. Proficient at working effectively unsupervised and quickly mastering new skills.
Overview
32
32
years of professional experience
1
1
Certification
Work History
Office Admin/Warehouse
Pacific Forage Bag
Delta, BC
06.2019 - Current
Maintain and update filing, inventory and database systems, manually or using computer.
Complete and mail contracts, invoices or checks.
Perform data entry tasks into various computer systems accurately and efficiently.
Inventory and order materials, supplies and services.
Process and prepare business or government forms and expense reports.
Process payroll for company employees
Assist in preparing orders for shipping by packing products into containers or wrapping them onto pallets for transportation purposes.
Organize warehouse space for efficient storage of goods.
Participate in physical inventories when necessary.
Prepare and complete warehouse orders for delivery or pickup according to schedule.
Load and unload shipments from trucks and picked up and moved heavy packages and items using forklifts.
Ramp Handler/Admin Help
FedEx Canada
Richmond, BC
06.2011 - 06.2019
Adhered strictly to company policies regarding security clearance regulations for access into secure areas.
Operated conveyor belts, push-back tractors and aircraft tugs daily.
Secured cargo on pallets or in containers with straps, nets, or other securing devices.
Followed all safety procedures when operating ground support equipment or handling hazardous materials.
Operated equipment to support on-ground operations in between flights.
Performed daily ramp safety checks and inspections.
Loaded and unloaded aircraft cargo, passenger baggage and freight.
Verified aircraft weight and balance prior to loading cargo.
Guided aircraft hand using signals and batons to promote safe ground travel.
Operated ground support equipment such as tow tractors, belt loaders, container loaders and unloaders, forklifts. as needed.
Maintained all ramp and cargo area fire extinguishers monthly
Worked with cross-functional teams to achieve goals
Assisted with employee attendance records, employee payroll and general office duties when needed
Cargo Handler/Admin Help
FedEx Canada
Richmond, BC
03.2009 - 06.2011
Used scanners to track parcel information, condition or receipt.
Loaded and unloaded cargo from trucks, containers and warehouses.
Applied barcodes to cargo and used digital scanners to track and locate materials during transportation.
Utilized hand tools such as dollies, carts and pallet jacks for smaller packages.
Operated forklift, hoist, crane and other equipment to move large packages.
Tagged and wrote identifying information on containers, boxes and cargo.
Wrapped parcels securely with plastic wrap or shrink wrap before shipment.
Assisted with unloading hazardous materials using proper safety techniques.
Placed bins, carts and containers in convenient locations to assist with loading efficiency.
Weighed cargo items on scales to determine size limits for transport vehicles.
Worked with cross-functional teams to achieve goals.
Assisted with employee payroll and general office duties when needed
Courier Driver
FedEx Canada
Richmond, BC
12.2000 - 03.2009
Loaded vehicles, balanced loads, and secured items against loss or damage during transportation.
Assisted in the sorting and organizing of packages for efficient delivery routes.
Maintained accurate records of deliveries and pick-ups using computerized tracking systems.
Followed safety protocols when loading, unloading, driving, and delivering items.
Completed and submitted necessary fuel, truck inspection and mileage logs and paperwork after each shift.
Scanned inbound and outbound packages to sort for destination.
Loaded and unloaded cargo from trucks, vans, and containers.
Inspected shipments for damages or discrepancies; recorded any issues found.
Provided excellent service and attention to customers when face-to-face or through phone conversations.
Worked with cross-functional teams to achieve goals.
Warehouse/Shipping and Receiving Clerk
BodyPlus
Vancouver, BC
01.2000 - 12.2000
Organized warehouse storage areas by item type and category for easy access and retrieval of products.
Prepared accurate shipping orders and bills of lading to direct and route materials.
Recorded shipment data for reporting, accounting or recordkeeping purposes.
Received incoming shipments and checked for accuracy of items and quantity against invoices and purchase orders.
Tracked inventory levels, handling aspects of shipping and receiving and kept accurate records.
Obtained required documentation to process shipments and support movement.
Unloaded delivery trucks, containers, and pallets using hand truck, forklifts or other equipment as needed.
Assistant Manager, Money Room
MacDonald's at Skydome
Toronto, ON
06.1992 - 12.1999
Ensured compliance with safety regulations and company policies.
Completed thorough opening, closing and shift change functions to maintain operational standards each day.
Delegated work to staff, setting priorities and goals.
Counted and verified cash amounts at shift start and balanced funds prior to shift end or close.
Adhered to security protocols and cash-handling best practices to maintain correct totals.
Counted, verified and posted armored car deposits.
Image Processor & Proof Operator
Royal Bank of Canada
Toronto, ON
07.1996 - 09.1997
Utilized special Royal Bank of Canada image processing programs and machines to quickly and accurately balance business account deposits
Customer Service Representative
Royal Bank of Canada
Toronto, ON
09.1994 - 08.1996
Served large number of customers during high volume shifts and remained composed and professional in stressful situations.
Responded and assisted customers with account inquiries and updates.
Followed strict compliance guidelines when completing financial transactions for customers.
Performed special services for customers, ordering bank cards and checks.
Received and counted daily inventories of cash, drafts and checks.
Reconciled cash and checks against computer records at end of shift.
Performed cash handling duties including counting currency, coins and checks.
Provided assistance to other tellers during peak business hours as needed.
Issued and redeemed money orders, cashier checks, traveler's checks and savings bonds.
Worked with cross-functional teams to achieve goals.
Cage/Vault Teller
Royal Bank of Canada
Toronto, ON
10.1995 - 06.1996
Counted and verified cash amounts at shift start and balanced funds prior to shift end or close.
Counted and balanced daily receipts, bank deposits and vault inventory.
Handled large volumes of currency quickly and accurately with minimal errors.
Balanced out currency drawers each day following standard procedures.
Operated teller station including computers, calculators and other equipment necessary for processing transactions.
Adhered to security protocols and cash-handling best practices to maintain correct totals.
Counted, verified and posted armored car deposits.
Maintained security and confidentiality of customer information at all times.
Adhered to all applicable laws and regulations pertaining to banking operations.
Worked with cross-functional teams to achieve goals.
Teacher’s Assistant/Kitchen Hand
Orde Street School Daycare
Toronto, ON
09.1992 - 06.1994
Assisted teachers with creating and maintaining a safe, orderly learning environment for preschool-age daycare
Supervised children and participated with children in activities.
Supported teachers by preparing materials, setting up equipment, and organizing supplies.
Assisted with supervising students during lunchtime, field trips, assemblies, and recess
Maintained order and cleanliness of work areas to conform with health codes.
Prepared small, healthy snacks for daycare rooms
Received deliveries of food items and stored them properly.
Maintained inventory of kitchen supplies and equipment needs.
Education
High School Diploma -
Elmwood School
Ottawa, ON
06-1989
Some College (No Degree) - Paramedic Program
Centennial College
Toronto, ON
Some College (No Degree) - Pyschology/Physical Education
York University
Toronto, ON
Skills
18 years experience at FedEx Canada Corporation
Reliable
Hard-working
Team player
Detail oriented
Physical ability
Warehouse Operations
Warehouse Organization
Inventory Tracking
Loading and Unloading
Shipping and Receiving
Pallet Jacks
Forklift Operation
Microsoft Excel
Health and Safety Regulations
Additional Skills And Training
01/01/19, Sage Simply Accounting System, Pacific Forage Bag
01/01/16, Excel and Word Training, Delta Continuing Ed.
01/01/94, Customer Service Training, Royal Bank
Certification
Food Safe Level 1 February 2020
WHMIS with GHS February 2020
First Aid - Industrial & CPR Level A 2006
Affiliations
member of West Coast Breakers Soccer team
love to read, do crosswords and jigsaw puzzles
camp, kayak and hike in the summers
References
References available upon request.
Timeline
Office Admin/Warehouse
Pacific Forage Bag
06.2019 - Current
Ramp Handler/Admin Help
FedEx Canada
06.2011 - 06.2019
Cargo Handler/Admin Help
FedEx Canada
03.2009 - 06.2011
Courier Driver
FedEx Canada
12.2000 - 03.2009
Warehouse/Shipping and Receiving Clerk
BodyPlus
01.2000 - 12.2000
Image Processor & Proof Operator
Royal Bank of Canada
07.1996 - 09.1997
Cage/Vault Teller
Royal Bank of Canada
10.1995 - 06.1996
Customer Service Representative
Royal Bank of Canada
09.1994 - 08.1996
Teacher’s Assistant/Kitchen Hand
Orde Street School Daycare
09.1992 - 06.1994
Assistant Manager, Money Room
MacDonald's at Skydome
06.1992 - 12.1999
High School Diploma -
Elmwood School
Some College (No Degree) - Paramedic Program
Centennial College
Some College (No Degree) - Pyschology/Physical Education