Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Service Advisor / Membership and Auto Insurance Advisor
Garden Centre Manager
Canadian Tire
01.2013
Office Assistant / Shipping
Byland's Nurseries Ltd.
01.2009 - 01.2013
Arena Facilitator
Strathcona County - Glen Allan
01.2008
Education
Certificate - Health Care Assistant
Okanagan College
Penticton, BC, CA
10.2023
Skills
Friendly, Positive Attitude
Teamwork and Collaboration
Customer Service
Problem-Solving
Attention to Detail
Flexible and Adaptable
Dependable and Responsible
Multitasking Abilities
Excellent Communication
Critical Thinking
Computer Skills
Problem Resolution
Organization and Time Management
Expertise
In my Customer Service roles, I have learned the value of patience, compassion, and understanding. Presenting these abilities as a Service Representative, I can confidently interact with customers in various situations. Within my roles, I regularly greeted and interacted with people with varying needs; Responded to client inquiries efficiently and proactively; Responsible for safe handling of monies; and Demonstrated ability to gain client trust and provide exceptional follow-up., I have strength in organization; furthermore, in tasks that require multi-tasking and attention to detail. Ability to stay focused on projects when working alone or in group settings; High attention to detail; and Have overseen inventory within multiple job roles., Delegated to train new staff and be project lead (on various projects); Worked as lead for scheduling games for the Kelowna Women's Soccer League; and Was a member of Girl Guides for a combined time of over eighteen years.
Other Education
Serving It Right - Responsible Service BC, 04/2024
Health Care Assistant - Okanagan College Penticton, 10/2023
CAIB
4 - IBABC, 12/2018
3- IBABC, 04/2015
2 - IBABC, 01/2015
Autoplan Essentials - ICBC, 09/2013
Fundamentals of Insurance - SELF STUDY - IBABC, 07/2013
Practical Gardener - Okanagan College Kelowna, 2010-2011
High School Diploma - ARDROSSAN JR./SR. HIGH SCHOOL - Ardrossan, AB, 2003