Alyson Chapman
Toronto,ON
Summary
Enterprising Childcare Director successful in leading every facet of new and ongoing business operations. Strategic thinker and tactical decision-maker with passion for serving customers and exceeding expectations. Creative problem solver skilled at de-escalating situations and driving positive change.
Overview
27
27
years of professional experience
3
3
years of post-secondary education
Work History
Owner / Operator
The BEEZ KNEEZ Nursery School
09.2000 - Current
- Improved safety standards by regularly reviewing protocols and implementing necessary updates.
- Developed and implemented successful marketing strategies, resulting in increased brand awareness
- Responsible for recruiting, hiring and training of team members.
- Developed long-term strategic goals for the Schools based on market trends analysis.
- Implemented innovative programs to increase employee loyalty and reduce turnover.
- Interacted well with families to build connections and nurture relationships.
- Trained and motivated employees to
- Contributed positively to local community through involvement in various events
- Ensured compliance with Ministry of Education, Public Health and Toronto Fire maintaining proper documentation and maintaining licensing requirements.
- Facilitated open communication channels among staff members, promoting teamwork for enhanced performance.
- Kept all building areas and equipment functional and well-organized to promote a safe environment
- Developed and nurtured lasting customer relationships
- Increased customer satisfaction by providing high-quality services and timely communication.
- Managed day-to-day business operations.
- Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
- Proven ability to learn quickly and adapt to new situations.
- Worked effectively in fast-paced environment.
- Manage day-to-day operations, working efficiently and productively with all team members.
- Organized and detail-oriented with strong work ethic.
- Self-motivated, with strong sense of personal responsibility.
- Uses critical thinking to break down problems, evaluate solutions and make decisions.
RECE
Sunnybrook Creche
09.1998 - 06.2020
- Excellent communication skills, both verbal and written.
- Proven ability to develop and implement creative solutions to complex problems.
- Worked effectively in fast-paced environments.
RECE
Children's Garden Nursery School
09.1996 - 06.1998
Education
Early Childhood Educatioon
Mothercraft College
Toronto, ON 08.1995 - 08.1996
BA Arts
Queens University
Kingston, Ontario 1987.09 - 1989.08
Skills
- Hiring / Employee Relations
- Business Growth Initiatives
- Quality Assurance
- Employee Motivation
- Performance Evaluations
- Accurate record keeping
- Documentation And Reporting
- Policy Development and Enforcement
- Program Administration
- Organizational Structuring
Timeline
Owner / Operator
The BEEZ KNEEZ Nursery School
09.2000 - Current
RECE
Sunnybrook Creche
09.1998 - 06.2020
RECE
Children's Garden Nursery School
09.1996 - 06.1998
Early Childhood Educatioon
Mothercraft College
08.1995 - 08.1996
BA Arts
Queens University
1987.09 - 1989.08
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