Summary
Overview
Work History
Education
Skills
Leadership Roles
Clinical Awards
Awards
Volunteer Experience
Timeline
Generic

Alysia Waugh

Tampa,FL

Summary

Energetic & poised Admissions Representative with 10 months of tenure representing Ultimate Medical Academy with prestige. Experience and special talents in networking, sales, and persuasive communication. Talented at presenting information to large groups, staying up-to-date with admissions policy changes while handling large books. Knowledgeable about all programs, degree options, and courses offered. Expert at assisting potential students find the most suitable programs.

Overview

7
7
years of professional experience

Work History

Admissions Representative ||

Ultimate Medical Academy
07.2023 - Current
  • Captivating & connecting dreams to reality and making higher education accessible and achievable
  • Outbound calls and metrics.
  • Growing show rate.
  • Continuously improved personal knowledge of academic programs offered at our institution, ensuring accurate representation of program details during interactions with prospective students.
  • Increased student enrollment by conducting informative and engaging campus tours for prospective students.
  • Assist teammates in engaging students, and conducting stitch help to meet team goals.

Door to Door Appointment Setter

Blue Raven Solar
08.2022 - 01.2023
  • Prospecting & facilitating deals through setting appointments| Driving revenue growth through exceptional communication and persuasion.
  • Ability to articulate messages with clarity to provide clientele with understanding of program benefits.
  • Knack for problem resolution to overcome obstacles and close deals.

Customer Care Coordinator

Continuum Global Solutions
02.2021 - 12.2022
  • Answer inbound calls and address questions and concerns with compassion and diligence.
  • Increased customer satisfaction ratings by solving problems promptly and to customer expectations.

Dispatch Manager

King Goals Transport LLC
05.2020 - 05.2022
  • Delivering seamless logistics solutions | Streamlining operations for optimal efficiency & customer satisfaction.
  • Evaluated current operational processes to help develop, implement and improve practices.
  • Increased on-time deliveries through meticulous route planning and continuous monitoring of driver performance.

Sales Associate

Cali’s Beauty Supply
02.2017 - 07.2020
  • Exceptional customer service | Driving sales & creating lasting impressions.
  • Built relationships with customers to encourage repeat business.
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Helped customers locate products and checked store system for merchandise at other sites.

Education

Bachelors of Science In Sociology -

Florida Agricultural & Mechanical University
1601 S Martin Luther King Jr Blvd, Tallahassee, FL
12.2022

Associates in Arts Degree -

Tallahassee Community College
1700 College Crescent, Virginia Beach, VA 23453, U
08.2022

Skills

  • Problem-Solving
  • Critical Thinking
  • Customer Management
  • Leadership Qualities
  • Ethics and integrity
  • Excellent interpersonal skills
  • Typing & Communications
  • Teamwork
  • Organization Skills
  • Creativity
  • Detail Oriented
  • Active listening

Leadership Roles

  • BDPA, College Committee President, Conduct meetings discussing leadership opportunities for the black college community within IT & STEM., 07/01/22, 05/01/23
  • Delta Gems, President, Orchestrate meetings generating conversations about personal growth career growth & volunteer opportunities, 2014, 2015
  • Delta Gems, First Vice-President, 2013, 2014

Clinical Awards

State Certified (CNA) Clinicals, Dr.P. Phillips Hospital, Parks Nursing Home

Awards

  • Rockstar Rookie Q4- Ultimate Medical Academy
  • Q1 Division Leader - Ultimate Medical Academy
  • Academic Honors 3.0-3.49, 08/01/22
  • Cum Laude Graduate of Florida Agricultural & Mechanical University
  • Florida Alliance Scholar - Florida Alliance for Health Professions Diversity, 06/01/20
  • UCF, McKnight Center of Excellence - National Achievers Society (NAS), Member

Volunteer Experience

  • Orlando Church of Christ, Food Server, Coalition for the Homeless, DT Orlando
  • Ninth Judicial Circuit Court of Florida, Teen Court Juror
  • 4-H, Ambassador for Orange Co. Public Speaking

Timeline

Admissions Representative ||

Ultimate Medical Academy
07.2023 - Current

Door to Door Appointment Setter

Blue Raven Solar
08.2022 - 01.2023

Customer Care Coordinator

Continuum Global Solutions
02.2021 - 12.2022

Dispatch Manager

King Goals Transport LLC
05.2020 - 05.2022

Sales Associate

Cali’s Beauty Supply
02.2017 - 07.2020

Bachelors of Science In Sociology -

Florida Agricultural & Mechanical University

Associates in Arts Degree -

Tallahassee Community College

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Alysia Waugh