ALYSIA DURAN
Richmond
Summary
Dedicated Unarmed Security Officer with experience in foot and vehicle patrol, asset protection, and customer service. Monitors guest admittance, enforces safety protocols, and writes detailed incident reports. Background in hospitality and public relations enhances collaboration with law enforcement and effective conflict de-escalation to maintain a secure environment.
Overview
1
1
Certification
13
13
years of professional experience
Work History
Unarmed Security Officer / Patrol Specialist
Straight Edge Solutions
Richmond
01.2023 - 01.2026
- Conducted rigorous foot and vehicle patrols across multi-acre properties to deter unauthorized access, audit safety hazards, and protect assets.
- Managed guest admittance process, verifying identifications, issuing credentials, and enforcing facility access control protocols to enhance security.
- De-escalated guest complaints and property disputes, enforcing facility regulations and fostering professional customer relations.
- Authored Daily Activity Reports (DARs) and incident logs to accurately document site hazards, property damage, and policy violations, ensuring compliance and safety.
- Acted as a direct liaison for law enforcement and local emergency services during site incidents, providing clear situational overviews and comprehensive reports.
Unarmed Security Officer
Stealth Security
Richmond
01.2019 - 01.2022
- Maintained a strong physical presence through regular interior and exterior foot patrols to safeguard property and prevent trespassing.
- Monitored facility access points, logged traffic, and verified visitor authorizations, ensuring compliance with security protocols and preventing unauthorized access.
- Logged daily activities and drafted reports on property damage, suspicious behavior, and safety hazards, enhancing situational awareness and informing response actions.
- Interfaced with tenants, employees, and visitors, offering assistance and maintaining public relations while upholding security policies and fostering a secure environment.
Service Writer / Office Clerk / Automotive Technician
Penn Valley Auto Service
Penn Valley
01.2013 - 01.2016
- Acted as Front Office Service Writer, greeting clients, tracking work orders, translating complex technical details, and providing high-tier customer service.
- Coordinated parts ordering and inventory tracking, optimizing stock levels and reducing service delays.
- Provided hands-on support as a Tire, Lube, and Oil Technician, adhering strictly to shop safety and environmental standards.
- Oversaw back-office operations, managed confidential financial details, and ensured accurate processing of company-wide payroll.
- Advanced through positions by demonstrating reliability, transitioning from technical roles to administrative operations.
Education
High School Diploma -
Dublin High
Dublin,CA06-1993
Skills
- Patrol operations and security oversight
- Access control
- Vigilant perimeter monitoring
- Security protocols
- Asset protection measures
- Compliance reporting
- Emergency planning
- Security logistics
- Service documentation
- Detail-oriented operations
- Customer interaction
- Crisis communication
Certification
- California Guard Card (BSIS Unarmed License) In Progress / Currently Obtaining
- Licensed Cosmetologist (CA Board of Barbering) Issued: 2011
- Certificate in Hotel and Restaurant Management Completed
- First Aid / CPR / AED Certification Active
Timeline
Unarmed Security Officer / Patrol Specialist
Straight Edge Solutions
01.2023 - 01.2026
Unarmed Security Officer
Stealth Security
01.2019 - 01.2022
Service Writer / Office Clerk / Automotive Technician
Penn Valley Auto Service
01.2013 - 01.2016
High School Diploma -
Dublin High