Summary
Overview
Work History
Education
Skills
Affiliations
Accomplishments
Certification
Work References
Personal References
Timeline
Generic

Alyshia DelGiglio

Delta

Summary

Experienced office manager and administration professional with several years of experience in overseeing a wide variety of essential functions in bustling businesses. A Delta local looking for permanent employment within her community, to serve the residents of Delta and become more involved with the community.

Overview

9
9
years of professional experience
1
1
Certification

Work History

Office Manager

BAS Appliance
Delta
02.2018 - Current
  • Managed front desk operations including greeting visitors, answering questions, and communications between consumers and technicians.
  • Resolved customer inquiries in a timely manner while maintaining positive relationships with clients.
  • Provided training to new hires on office policies and procedures.
  • Oversaw shipping and receiving of merchandise with monetary value often exceeding $5,000.
  • Performed general bookkeeping duties.
  • Implemented quality control measures to uphold company standards.
  • Negotiated contracts with vendors to secure favorable terms and pricing.

Supervisor

Tim Horton’s
Delta
03.2017 - 03.2018
  • Identified needs of customers promptly and efficiently.
  • Acted as a liaison between upper management and staff, facilitating open communication.
  • Maintained positive working relationship with fellow staff and management.
  • Ensured compliance with workplace safety regulations.
  • Monitored employee productivity levels on a regular basis to identify areas of improvement.
  • Directed and supervised team of employees in daily operations.
  • Ensured proper food safety and sanitation standards were met.

Junior Manager/Server

White Spot
Delta
11.2015 - 03.2017
  • Completed day-to-day duties accurately and efficiently.
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
  • Worked effectively in team environments to make the workplace more productive.
  • Maintained updated knowledge through continuing education and advanced training.
  • Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
  • Used suggestive selling techniques to promote add-on sales.
  • Processed credit card, cash, and check payments, ensuring all transactions were accurate.

Education

High School Diploma -

Dr. Charles Best Secondary
Coquitlam, BC
06-2013

General Course Upgrading -

Vancouver Community College
Vancouver

Skills

  • Office administration and management
  • Account reconciliation and bookkeeping
  • Scheduling and time management
  • Customer relations and service
  • Employee training
  • Quality control
  • Problem solving and conflict resolution
  • Vendor engagement
  • Facility management
  • Efficient with Quickbooks

Affiliations

  • Ongoing Dungeons & Dragons player since 2022
  • Avid knitter and crocheter
  • Small animal enthusiast

Accomplishments

  • Junior cheerleader for 4 years
  • VMFL 2009 team winner of the Spirit Award
  • Coach of the 2012 CMF Mini level
  • Vendor at the End Time Garage Sale Market (2023)

Certification

  • Safe Stunting Certificate (2012)
  • Serving It Right (2016)

Work References

  • Randy Kaiser - 604 943 5715 (General Manager/Owner at Tsawwassen White Spot)
  • Candice Copeland - 604 440 3167 (Co-Manager at Fun Fashions)
  • Gracyn Jones 604 345 1661 (Manager at Fun Fashions)

Personal References

  • Randall Scott (Randy's Tire and Auto Services) 604 880 2482
  • Samantha Bouwman 604 970 4443

Timeline

Office Manager

BAS Appliance
02.2018 - Current

Supervisor

Tim Horton’s
03.2017 - 03.2018

Junior Manager/Server

White Spot
11.2015 - 03.2017

High School Diploma -

Dr. Charles Best Secondary

General Course Upgrading -

Vancouver Community College

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Alyshia DelGiglio