Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Alysha Savji, RN, MN

Hamilton,ON

Summary

Accomplished Patient Services Manager with a proven track record in leading the successful Medical Equipment and Supplies (MES) team within the HNHB geography at Ontario Health atHome. Expert in managing complex transitions, driving service delivery improvements, and enhancing stakeholder engagement to ensure smooth process modernization. Demonstrated leadership in collaborating with Contract Team colleagues to strengthen vendor relations during the MES transition, addressing potential challenges and optimizing service outcomes. Master’s-prepared with exceptional skills in strategic planning, stakeholder collaboration, and process improvement to drive organizational success. With over 12 years of diverse healthcare experience, I bring a deep understanding of the Ontario healthcare system. Furthermore, I have built and maintained effective and collaborative working relationships with internal and external key stakeholders within the HNHB geography as the Patient Services Manager for MES, proactively addressing potential issues and challenges during the recent MES Vendor Contract change which would translate well into the role of Senior Manager, Contract Modernization and Implementation

Overview

2025
2025
years of professional experience

Work History

Patient Services Manager, MES and Intake

Ontario Health AtHome
01.2023 - Current
  • Oversee staff implementation and adherence to Ontario Health atHome contracts, ensuring alignment with strategic priorities and ministry directives.
  • Lead the implementation of process improvement initiatives within HNHB MES team
  • Collaborate with internal and external stakeholders to support seamless transitions and effective integration of home and community care services.
  • Contributed to Provincial MES working group to support development of standardized provincial P&Ps.
  • Identified gaps in local MES process documentation in relation to contract changes.
  • Maximized team efficiency during recent APO rollout.
  • Led the transition to new NPWT pump in partnership with local vendor.

Care Coordinator

Ontario Health AtHome
09.2020 - 01.2023
  • Serve as communication liaison between social worker teams, patients, and HCCSS staff to ensure safe and effective discharges.
  • Ensured adequate post-discharge care by evaluating patients' home support systems.

Site Administrative Manager (Casual)

Hamilton Health Sciences
01.2021 - Current
  • Manage operations for 3 large 400+ bed acute care hospitals, ensuring smooth functioning of secondary and tertiary care services, including ICU units.
  • Act as direct liaison to the Administrator-on-Call (Director/Vice President) for escalated issues.

Pharmacy Technician

Vanier Pharmacy
  • Monitored ordering of pharmacy medication stock to maintain streamlined inventory and low overhead.
  • Resolved third-party billing, computer system and customer service issues.
  • Prepared packaging and labels for prescriptions, verifying accuracy of dosage, side effects, interactions, and refill instructions.

Staff Nurse

University Health Network
  • Performed various nursing interventions such as wound dressing, vital sign monitoring, and specimen collection.
  • Administered medications via oral, IV, and intramuscular injections and monitored responses.

Education

Master in Nursing - Leadership in Health Care Policy And Education

Toronto Metropolitan University
Toronto, ON
04-2016

Bachelor of Science - Nursing

York University
Toronto, ON
10-2010

Certified Pharmacy Technician -

Ontario College of Pharmacists
06-2006

Skills

  • Data Analysis - Use of Reports
  • Stakeholder Engagement
  • Team supervision and collaboration
  • Confidentiality and HIPAA
  • Healthcare Knowledge
  • Workflow optimization
  • Project Leadership
  • Performance Evaluation
  • Conflict Resolution
  • Strategic Decision-Making

Languages

French
Limited Working

Timeline

Patient Services Manager, MES and Intake

Ontario Health AtHome
01.2023 - Current

Site Administrative Manager (Casual)

Hamilton Health Sciences
01.2021 - Current

Care Coordinator

Ontario Health AtHome
09.2020 - 01.2023

Pharmacy Technician

Vanier Pharmacy

Staff Nurse

University Health Network

Master in Nursing - Leadership in Health Care Policy And Education

Toronto Metropolitan University

Bachelor of Science - Nursing

York University

Certified Pharmacy Technician -

Ontario College of Pharmacists
Alysha Savji, RN, MN