Overview
Work History
Education
Skills
Timeline
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Alysha Metiver

Maple Ridge,BC

Overview

3
3
years of professional experience

Work History

Administrative Assistant-IHIT

RCMP
01.2024 - Current


  • Maintaining confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
  • Delivering prompt responses to IHIT member inquiries, addressing concerns effectively, and building strong relationships.
  • Ensuring accurate record-keeping with diligent data entry and database management for vital company information.
  • Enhancing office efficiency by streamlining administrative processes and implementing organizational systems.
  • Improving document organization with file maintenance and archiving outdated records as necessary for efficient retrieval when needed.

Student Border Services Officer

CBSA
09.2023 - 12.2023
  • Reduced the risk of contraband entry by performing targeted searches based on intelligence analysis and behavioral observations.
  • Trained to be detail oriented when examining traveler's documents for authenticity or signs of tampering.
  • Collaborated with fellow officers to maintain a safe, secure, and efficient working environment at the border checkpoint.
  • Maintained up-to-date knowledge of relevant policies, procedures, and legal guidelines pertaining to border services operations.
  • Demonstrated cultural sensitivity when interacting with diverse populations and fostered respectful communication across language barriers.
  • Managed high-pressure situations calmly and professionally by diffusing potential conflicts with tactful communication skills.

Administrative Assistant

CBSA
05.2023 - 09.2023
  • Managed high-stress situations effectively and maintained professional under pressure while resolving disputes and conflicts.
  • Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
  • Delivered excellent customer service through prompt responses to traveler's inquiries and addressed their concerns effectively.
  • Ensured accurate record-keeping with data entry and database management for vital company information.
  • Answered multi-line phone system, routed calls and delivered messages to staff.
  • Promoted a positive work environment through effective communication skills and fostered professional relationships among colleagues.



Server

Cactus Club Cafe
07.2021 - 10.2023
  • Enhanced customer satisfaction by prompt and personalized service.
  • Implemented effective communication between front-of-house and back-of-house staff for streamlined operations.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
  • Addressed customer complaints or concerns professionally, ensuring swift resolution and maintained a positive relationships.
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.

Education

Bachelor of Arts - Psychology/Criminology

Simon Fraser University
Burnaby, BC
04.2025

Skills

  • Spreadsheet Management/Data Entry
  • Filing
  • Multi-Line Telephone Systems
  • Internal Communications
  • Independent & Group Collaboration
  • Organization

Timeline

Administrative Assistant-IHIT

RCMP
01.2024 - Current

Student Border Services Officer

CBSA
09.2023 - 12.2023

Administrative Assistant

CBSA
05.2023 - 09.2023

Server

Cactus Club Cafe
07.2021 - 10.2023

Bachelor of Arts - Psychology/Criminology

Simon Fraser University

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Alysha Metiver