Alysha Metiver
Maple Ridge,BC
Summary
I am a hardworking and passionate job seeker eager to secure the Records Quality Control Coordinator position with PMPD. I have extensive experience delivering customer service and administrative excellence, including clerical support and public interaction. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy and a positive attitude. Willingness to take on added responsibilities to meet team goals. Excels in filing/archiving documents, scheduling, database administration, drafting reports and business correspondence and managing mail. Lastly, I am self-motivated work ethic to perform effectively in independent or team environments. My previous professional experiences allow me to offer excellent communication, planning and prioritization skills demonstrated through various agencies and job positions. I feel that I would be an asset to your agency as I offer keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks that arise in a fast-paced environment. I am organized and dedicated to help the team achieve company goals.
Overview
1
1
year of professional experience
Work History
Administrative Assistant
RCMP
01.2024 - Current
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Delivered prompt responses to IHIT members inquiries, addressed concerns effectively, and building strong relationships.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
- Enhanced office efficiency by streamlining administrative processes and implementing organizational systems.
- Improved document organization with thorough file maintenance, archiving outdated records as necessary for efficient retrieval when needed.
CBSA Student Border Services Officer
CBSA
09.2023 - 12.2023
- Reduced the risk of contraband entry by performing targeted searches based on intelligence analysis and behavioral observations.
- Developed strong attention-to-detail abilities through careful evaluation of documents for authenticity or signs of tampering.
- Collaborated with fellow officers to maintain a safe, secure, and efficient working environment at the border checkpoint.
- Maintained up-to-date knowledge of relevant policies, procedures, and legal guidelines pertaining to border services operations.
- Streamlined traveler processing times by utilizing (critical thinking) advanced technology tools for risk assessment.
- Demonstrated cultural sensitivity when interacting with diverse populations, fostering respectful communication across language barriers.
- Managed high-pressure situations calmly and professionally, diffusing potential conflicts with tactful communication skills.
CBSA Administrative Assistant
CBSA
05.2023 - 09.2023
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Received and sorted incoming mail and packages to record, dispatch, or distribute to correct recipient.
- Promoted a positive work environment through effective communication skills and fostering professional relationships among colleagues.
Education
Bachelor of Arts - Psychology/Criminology
Simon Fraser University
Burnaby, BC04.2025
Skills
- Customer Service
- Data Entry
- Computer Skills
- Office Administration
- Microsoft Office (Word, Excel, Powerpoint, Outlook)
- Critical Thinking
- Documentation and Recordkeeping
- Professional Communication
- Verbal Communication
- Filing and data archiving
- Strong Problem Solver
- Computer Proficiency
- Time Management
Additional Work Experience
Server - Jan 2021 - October 2023 Cactus Club Café, Coquitlam, BC
Bakery Clerk - Jan 2019 - Jan 2021 Save On Foods, Maple Ridge, BC
Receptionist - Jan 2015 - Dec 2018 Focus Chiropractic, Maple Ridge, BC
Timeline
Administrative Assistant
RCMP
01.2024 - Current
CBSA Student Border Services Officer
CBSA
09.2023 - 12.2023
CBSA Administrative Assistant
CBSA
05.2023 - 09.2023
Bachelor of Arts - Psychology/Criminology
Simon Fraser University
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