Alysha Jackson
Oakville,Ontario
Summary
Organized and dedicated Administrative Assistant with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks. Hardworking team player with expertise in completing various clerical tasks and offering staff support. Responsible, punctual and productive professional.
Overview
12
12
years of professional experience
Work History
Studio Manager Administrative Assistant
Tract 9
01.2020 - 06.2021
- Implemented efficient scheduling and project management systems.
- Enhanced client satisfaction with timely project completion and effective communication strategies.
- Oversaw the design and execution of marketing materials for the studio, increasing brand visibility and attracting new clients.
- Expanded the studio''s client base by proactively seeking out new business opportunities through networking events or industry conferences.
Receptionist/ Personal Assistant
Maria Maria Communications
01.2016 - 01.2019
- Assisted with campaign execution with various brands including puma and Remy Martin.
- Managed schedule, oversee meeting notes, take onboarding calls with clients.
- Streamlined administrative operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
- Assisted in the planning of office events and meetings, ensuring smooth execution and positive outcomes.
Front Desk Administration / Hairstylist
B.Suite Salon and Spa
05.2013 - 10.2015
- Complete daily/ monthly reports, handle daily expenses, book appointments
- Enhanced client satisfaction by providing personalized haircuts, styling, and color services.
- Built a loyal clientele through exceptional customer service and attention to detail in styling techniques.
Sales Agent
Gemma Communications
01.2010 - 12.2010
- Worked as a representative sales agent on behalf of TD Canada Trust.
- Increased sales revenue by consistently meeting and exceeding sales targets.
- Developed strong relationships with clients through excellent customer service and regular followups.
- Conducted market research to identify trends and opportunities for increased sales growth.
Telephone Interviewer
Consumer Contact
01.2009 - 12.2009
- Conducted courtesy surveys on behalf of TD Canada Trust to ensure customer satisfaction.
- Developed strong rapport with interviewees, resulting in more detailed and accurate survey responses.
- Collaborated with team members to share best practices, boosting overall productivity and performance.
- Handled sensitive information with discretion, adhering to confidentiality requirements and protecting respondent privacy.
Education
Marca College
12.2014
O.S.S.D -
Thomas Merton High School
06.2012
Skills
- Strong work ethic, works diligently on a task until completion
- Professional attitude towards quality of work
- Strong command of keyboard, exceptional organizational skills
- Appointment Scheduling
- Policy Adherence
- Data entry proficiency
- Multitasking and Organization
- Project Coordination
- Document Control
- Spreadsheet tracking
- Customer/Client relations
- Service-oriented mindset
- Database Administration
- Performance Improvement
- Cross-cultural sensitivity
- Assertiveness
References
Available Upon Request
Timeline
Studio Manager Administrative Assistant
Tract 9
01.2020 - 06.2021
Receptionist/ Personal Assistant
Maria Maria Communications
01.2016 - 01.2019
Front Desk Administration / Hairstylist
B.Suite Salon and Spa
05.2013 - 10.2015
Sales Agent
Gemma Communications
01.2010 - 12.2010
Telephone Interviewer
Consumer Contact
01.2009 - 12.2009
Marca College
O.S.S.D -
Thomas Merton High School
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