Alysha Harney
Mitchell,ON
Summary
Versatile and dynamic, with a proven track record of enhancing customer satisfaction and mastering diverse roles, from Server at Kate's Station, to innovative Music Instructor at Skyline Studios. Excelled in digital photo editing and landscape design, showcasing exceptional communication and strong work ethic. Achieved significant improvements in client engagement and service delivery, leveraging skills in guest engagement and cleanliness standards. Dependable server successful providing fast, high-quality customer service to guests in restaurant settings. Adaptable professional with expertise in personnel development, team collaboration and resolving issues with customers, waitstaff and management. Motivated with engaging personality and flexible approach. Upbeat, friendly and anticipating customer needs to facilitate enjoyable dining experiences.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Server
Kate's Station
09.2021 - Current
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
- Assisted in training new hires, providing guidance on restaurant standards and best practices.
- Supported colleagues during peak hours, fostering a collaborative work environment that enhanced overall productivity levels.
Music Instructor
Skyline Studios
09.2016 - Current
- Enhanced student performance by developing individualized lesson plans tailored to their strengths and weaknesses.
- Prepared students for auditions for institutions by aiding with music selection, assigning practice hours required for mastery of piece and assessing progress and accuracy in playing.
- Promoted a positive learning environment by cultivating strong relationships with both students and colleagues alike.
- Developed strong relationships with parents, providing consistent feedback on student progress and areas for improvement.
- Mentored struggling students with individualized approach to enhance learning.
- Incorporated creative activities into lessons to engage students and spark interest in music.
- Collaborated with other music teachers to expand student knowledge and deliver comprehensive learning experiences.
Photographer
Self-employed
09.2016 - Current
- Edited, toned, captioned, and uploaded photographs for publication.
- Collaborated with clients to understand their vision, ensuring the final product met or exceeded expectations.
- Enhanced client satisfaction through exceptional editing skills, resulting in repeat business and referrals.
- Delivered high-quality images under tight deadlines, demonstrating strong time management skills.
Auto Detailer
Cass's Custom Detailing
03.2021 - 09.2021
- Washed cars and trucks daily for auto dealership.
- Enhanced customer satisfaction by providing thorough interior and exterior detailing services.
- Maintained clean and organized workspaces, ensuring optimal workflow and safety standards.
- Cleaned upholstery, rugs and other surfaces by using cleaning agents, applicators and cleaning devices.
- Contributed to a positive workplace atmosphere by demonstrating strong teamwork skills and a commitment to excellence in service delivery.
- Operated buffers, steamers, hoses, vacuums and other equipment to meet service expectations.
- Applied wax to vehicle exteriors and buffed to brilliant shine.
Landscape Gardener
Serenity Gardens
06.2018 - 10.2019
- Mulched gardens, placed sod, and adjusted soils to provide optimal growth potential.
- Removed and disposed of plant debris from work sites to keep areas safe and well-organized.
- Raised property values for clients by implementing attractive landscaping designs that enhanced curb appeal.
- Enhanced landscape aesthetics by designing and implementing creative garden layouts.
- Identified and removed invasive plants and noxious weeds for garden aesthetics and ecosystem health.
- Maintained cleanliness and safety of job sites by properly disposing of waste and returning tools and equipment to proper storage locations.
Education
High School Diploma -
Mitchell District High School
Mitchell, ON06.2018
Skills
- Strong Work Ethic
- Exceptional customer service
- Cash Handling
- Guest Engagement
- Menu Memorization
- Cleanliness standards
- Memory retention
- Order Taking
- Professional Appearance
- Order Accuracy
- Food safety understanding
- Exceptional communication
Certification
Food Handlers Certificate 2018
Smart Serve Certificate 2023
Timeline
Server
Kate's Station
09.2021 - Current
Auto Detailer
Cass's Custom Detailing
03.2021 - 09.2021
Landscape Gardener
Serenity Gardens
06.2018 - 10.2019
Music Instructor
Skyline Studios
09.2016 - Current
Photographer
Self-employed
09.2016 - Current
High School Diploma -
Mitchell District High School