Alysha Asadi
Richmond
Summary
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Passionate in fitness/ teaching and helping others grow and learn skills in a multitude of subjects.
Overview
13
13
years of professional experience
Work History
Teacher
Oxford Learning Centre
11.2022 - Current
- Responsible for teaching English and Math elementary and high school students
- Responsible for accurately marking classwork and homework in a timely manner
- Communicate effectively with parents.
Customer Care Agent
Worksafebc
05.2024 - 08.2024
- Handle incoming phone claim inquiries and answer calls from various stakeholders related to worker claims and services
- Gather critical information for the claims file which may require placing outbound phone calls to Employers, Workers, and/or Physicians
- Analyze information and understand the claims process to ensure WorkSafeBC has the required information to make timely decisions
- Investigate conflicting information on the claim file, and ensure that information is reviewed, analyzed, and matched to the appropriate party and/or claim file in a timely manner
- Communicate with clients and other stakeholders in a sensitive and professional manner
- Solicit required information from clients, while addressing other questions and or concerns raised and provide a high level of customer service
- Gather information through questioning, educate clients and other stakeholders on claims processes and requirements, and actively listen to identify problems or barriers to getting necessary information.
Teaching assistant/Tutor
Kumon
12.2021 - 11.2022
- Responsible for teaching English and Math 2 on 1 with early learner students
- Assist with preparing and planning worksheets for students
- Responsible for accurately marking classwork and homework in a timely manner.
Volunteered with a Speech-Language Pathologist
02.2020 - 01.2022
- Assisted the speech-language pathologist with minor administrative duties
- Shadowed the speech-language pathologist and engaged in games with the children.
Server/Busser
Quilchena Golf and Country Club
12.2020 - 12.2021
- Took/served orders for customers
- Assisted with banquet events as a server
- Responsible for preparation and cleaning duties.
Cashier and sales associate
Michael's
01.2018 - 01.2019
- Responsible for cash handling and checkout
- Assisted customers with questions and locating items
- Stocked items
- Maintained customer service.
Volunteered as a cook
Ronald McDonald house
01.2017 - 01.2019
- Responsible for preparing and serving meals to families staying at the Ronald McDonald house
- Prepared and served meals in a timely manner
- Interacted and engaged with the families and children.
Packaged and stocked orders
Global Shoe Connection Inc
01.2017 - 01.2018
- Responsible for retrieving and packing orders
- Assisted with administrative duties such as creating shipping labels
- Packed orders in a timely and efficient manner.
Volunteered at the Minoru Track
01.2015 - 01.2017
- Responsible for setting up and cleaning up events.
Volunteered at Vancouver Vaisakhi Parade
01.2012 - 01.2015
- Volunteered alongside Vancity
- Hosted games
- Engaged with event attendees.
Assisted with St. Albans kitchen and hot breakfast program
Cook school
01.2012 - 01.2013
- Responsible for serving and preparing hot meals
- Interacted and engaged with attendees.
Education
Bachelor of Arts - Psychology
University of British Columbia
High School Diploma -
J.N. Burnett Secondary School
ISSA Master Personal Trainer Certification
Corrective Exercise Specialist Certification
CPR/ AED Certification
08.2024
Skills
- Strong verbal and written communication skills, with accurate grammar and spelling
- Strong leadership skills
- Self motivated
- Able to work effectively and efficiently in a team environment, and/or independently
- Excellent organization ability
- Proficient in Microsoft Word, Excel, and PowerPoint
- Experienced in working with children
- Differentiated Instruction
- Group/ Individual Instruction
- Positive Role Model and Mentor
Affiliations
- J.N. Burnett Student Council (2015-2020)
- J.N. Burnett Art link (2018-2020)
Languages
English
Fluent in spoken and written
Spanish
Elementary
French
Awards
- Recipient of the "Work Habits" honor roll
- Recipient of the "Academics" honor roll
References
- Nimrata Padda, Manager at Global Shoe Connection Inc, 604-715-7066
- Megan Walia, Speech-Language Pathologist, 778-697-7207
- Pavan Grewal, WorksafeBC, 604-644-9554
- Others available upon request
Hobbies and Interests
- Art/Photography- Completed up to a photography level 3 course
- Swimming- Enrolled in swimming lessons (2005-2016)
- Basketball- Played on J.N. Burnett's Basketball team (2015-2019)
- Fitness
Timeline
Customer Care Agent
Worksafebc
05.2024 - 08.2024
Teacher
Oxford Learning Centre
11.2022 - Current
Teaching assistant/Tutor
Kumon
12.2021 - 11.2022
Server/Busser
Quilchena Golf and Country Club
12.2020 - 12.2021
Volunteered with a Speech-Language Pathologist
02.2020 - 01.2022
Cashier and sales associate
Michael's
01.2018 - 01.2019
Volunteered as a cook
Ronald McDonald house
01.2017 - 01.2019
Packaged and stocked orders
Global Shoe Connection Inc
01.2017 - 01.2018
Volunteered at the Minoru Track
01.2015 - 01.2017
Volunteered at Vancouver Vaisakhi Parade
01.2012 - 01.2015
Assisted with St. Albans kitchen and hot breakfast program
Cook school
01.2012 - 01.2013
Bachelor of Arts - Psychology
University of British Columbia
High School Diploma -
J.N. Burnett Secondary School
ISSA Master Personal Trainer Certification
Corrective Exercise Specialist Certification
CPR/ AED Certification
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