Summary
Overview
Work History
Education
Skills
Websites
Certification
Accomplishments
Timeline
Generic

Alyse Hamilton

San Francisco

Summary

Dedicated and experienced Hospital Security Lead Officer with a strong background in supervising and training security personnel, ensuring the full coverage of security posts, and maintaining a safe and secure environment in healthcare settings. Proven ability to detect and prevent suspicious activities, respond to emergencies with calm urgency, and provide exceptional customer service. Skilled in preparing detailed reports, patrolling for safety hazards, and de-escalating conflicts. Adept at managing daily payroll, inspecting security devices, and adhering to policy requirements. Committed to upholding order and safety standards while fostering a professional and friendly atmosphere. Additionally, bring valuable experience in sales and account management, where I honed my leadership and customer service skills. Available for swing and grave shifts, with a track record of reliability and excellence in security management.

Friendly dental assistant with several years of success building strong relationships with patients and providing quality support during dental procedures. Knowledgeable and experienced in dental procedures. Works well with all personality types when interacting with patients and staff.

Multi-talented dental assistant with several years of expertise assisting with all areas of dental treatment. Committed to supporting administrative duties such as charting, records management and appointment setting while supporting dentists. Talented at closely monitoring patients during procedures to quickly address issues with pain or discomfort.

Patient-oriented dental assistant bringing several years of experience in fast-paced dental practices. Highly skilled in preparing patients for examinations, assisting with chairside procedures and educating patients on oral hygiene and care. Focused on providing top quality customer service.

Dental Assistant with comprehensive background in patient care, dental procedures, and office management. Skilled in assisting with routine and complex dental procedures while maintaining patient comfort. Demonstrated strengths include knowledge of dental hygiene best practices and ability to manage administrative tasks efficiently. Notable for enhancing overall oral health by providing diligent support to dentists during examinations and surgeries.

Overview

10
10
years of professional experience
1
1
Certification

Work History

Dental Assistant /Receptionist - Inter

URBAN PACIFIC DENTAL ASSOCIATES
02.2025 - Current
  • Ensured confidentiality by accurately entering patient data into the dental records system and safeguarding patient privacy.
  • Maintained a clean environment by sanitizing equipment, cleaning treatment rooms, restocking essential supplies after each patient, and creating a welcoming and hygienic space for all patients.
  • Supported dental examinations by assisting with patient positioning, which provided a clear view for the dentist.
  • Assisted in delivering exceptional patient care by passing instruments to the dentist, skillfully spraying water, suctioning fluids, and mixing materials, enhancing the overall efficiency of dental procedures.
  • Proficient in taking, developing, and mounting dental X-rays, and maintaining cleanliness in the X-ray room.
  • Responded appropriately to patient emergencies during treatment, such as gagging, vomiting, and convulsions.

Healthcare Security Guard

KAISER PERMANENTE
Vallejo
09.2024 - Current
  • Provided excellent customer service while remaining vigilant about security concerns on-site.
  • Ensured safety for patients, staff, and visitors by enforcing hospital policies.
  • Patrolled the property and monitored surveillance to secure the premises and personnel.
  • Documented all security breaches and investigations in detailed reports.

Receptionist / Manager, Project Management Office

H&M EXECUTIVE RENTAL
Sebastopol
01.2020 - 08.2024
  • Streamlined office operations and ensured confidentiality of sensitive information.
  • Provided excellent customer service via phone and email.
  • Scheduled staff and monitored transactions for peak coverage.
  • Managed high-level client needs with weekly site visits.
  • Exceeded sales goals and managed enterprise-level customers.
  • Identified new enterprise prospects using consultative sales techniques.
  • Presented company offerings to end-users.
  • Collaborated with Project Managers for timely delivery.
  • Grew service and maintenance agreements through solution selling.
  • Developed and tracked sales opportunities within existing and new customers.
  • Prepared accurate proposals while ensuring quality assurance.

Receptionist

Family Dentistry DDS
Vallejo
08.2017 - 12.2020
  • Greeted clients warmly and maintained a friendly atmosphere.
  • Managed appointment scheduling using salon software efficiently.
  • Provided information about services and products to clients.
  • Collaborated with team members to ensure smooth daily operations.
  • Trained new staff on reception procedures and customer service standards.
  • Scheduled and confirmed appointments.

Assistant Retail Store Manager

LESLIE'S POOLMART
Fairfield
07.2017 - 12.2019
  • Managed daily operations and ensured compliance with company policies.
  • Maintained visual merchandising for an engaging shopping experience.
  • Conducted routine store inventories.
  • Delegated tasks and provided guidance to team members.
  • Trained associates in customer service and sales techniques.

Receptionist

EUROPEAN WAX CENTER
Sacramento
11.2015 - 03.2017
  • Providing excellent customer service is essential, as both roles involve interacting with clients and patients, addressing their needs, and ensuring a positive experience.
  • Experience in scheduling appointments, managing calendars, and ensuring optimal appointment flow is crucial in both settings.
  • Adhering to confidentiality and privacy regulations is vital in both the beauty and healthcare industries.
  • Proficiency in handling administrative tasks-such as answering phones, managing emails, and maintaining records-is a common responsibility in both roles.
  • The ability to multitask and manage time effectively is necessary to ensure smooth operations and minimal wait times for clients and patients.
  • Maintaining a clean and welcoming environment is also essential, particularly in a dental office.
  • Strong communication skills, both verbal and written, are important for interacting with clients, patients, and coordinating with staff.

Education

CERTIFICATE OF COMPLETION - DENTAL ASSISTANT

Jewish Vocational Service
San Francisco, CA

ASSOCIATE OF ARTS - BUSINESS ADMINISTRATION AND MANAGEMENT

Academy of Art University
San Francisco, CA

CERTIFICATION OF COMPLETION - DENTAL ASSISTANT

Carrington College
Sacramento, CA
03.2016 - 03/2017

Skills

  • Dentrix software
  • Electronic charting
  • Time management
  • Problem-solving
  • Leadership qualities
  • Stress management techniques
  • Excellent communication skills
  • X-ray licensing
  • Safety and infection control protocols
  • HIPAA compliance
  • Patient education on oral hygiene
  • Electronic security systems
  • Access badge distribution
  • ID verification
  • Guard post rotation
  • Security incident analysis
  • Crime prevention strategies
  • Scheduling
  • Multi-line telephone operations
  • Bookkeeping
  • File management
  • Customer relations
  • Sales strategies
  • Dentrix proficiency
  • Local anesthetic proficiency
  • X-ray processing
  • Patient schedule management
  • Equipment sterilization
  • Dental records
  • Proficient in Opendental
  • Verbal communication
  • Customer service

Websites

Certification

Basic Life Support (BLS), American Heart Association, 01/16/2025, Superior Life Support Inc., Santa Clarita, California, (661) 607-0344

Accomplishments

  • As an Assistant Manager at Leslie Pools, I earned recognition for being the top sales performer and providing exceptional customer service in Northern California. This achievement highlights my ability to drive sales while ensuring customer satisfaction, reinforcing my commitment to delivering high-quality service in a competitive environment.
  • For over seven years, I served as a Client Counselor at a homeless soup kitchen affiliated with my local church. In this role, I not only supervised daily operations but also actively participated in community support initiatives. Our team organized various programs, including providing kids with backpacks filled with school supplies, new shoes, Thanksgiving dinners, hot cocoa during the winter, and block parties to foster community connections. This experience deepened my commitment to serving those in need and highlighted the importance of collaboration and compassion within our community.

Timeline

Dental Assistant /Receptionist - Inter

URBAN PACIFIC DENTAL ASSOCIATES
02.2025 - Current

Healthcare Security Guard

KAISER PERMANENTE
09.2024 - Current

Receptionist / Manager, Project Management Office

H&M EXECUTIVE RENTAL
01.2020 - 08.2024

Receptionist

Family Dentistry DDS
08.2017 - 12.2020

Assistant Retail Store Manager

LESLIE'S POOLMART
07.2017 - 12.2019

CERTIFICATION OF COMPLETION - DENTAL ASSISTANT

Carrington College
03.2016 - 03/2017

Receptionist

EUROPEAN WAX CENTER
11.2015 - 03.2017

CERTIFICATE OF COMPLETION - DENTAL ASSISTANT

Jewish Vocational Service

ASSOCIATE OF ARTS - BUSINESS ADMINISTRATION AND MANAGEMENT

Academy of Art University
Alyse Hamilton