Analytical and results-driven professional with a diverse background in consumer insights, marketing, and business development.
Strong leadership capabilities demonstrated through successful project management, internal stakeholder communications, cross-functional collaborations, and external agency and vendor partnership establishment.
Proven expertise in conducting comprehensive analyses, delivering data-driven insights, and supporting strategic decision-making.
Adept at crafting shopper-focused surveys, optimizing research panels, and generating impactful consumer insights that drive business growth.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Shopper Insights Executive
BAT Canada
10.2022 - Current
Conduct comprehensive analyses and provide reports on D2C (Direct-to-Consumer) performance, playing a crucial role in the monthly business planning process.
Deliver data-driven business analyses and valuable insights to support strategic decision-making.
Collaborate with the D2C team and BI team to integrate Shopify data into corporate reporting platform, ensuring data alignment cross-functionally.
Enhance and manage the internal research panel by optimizing engagement, responses, recruitment, and re-staging procedures.
Design shopper-focused study questionnaires, deploy surveys, and expertly analyze consumer insights derived from survey data.
Oversee the end-to-end process of working with insights research partners, from survey deployment to contract renewal and invoicing
Global Graduate—Marketing (VAPS Project Lead)
BAT Canada
06.2021 - 10.2022
Formulate and execute independent POS data acquisition strategies for the VAPS project.
Establish and nurture strong business relationships through negotiations with external suppliers for data sharing partnerships.
Engage and manage key internal stakeholders, providing regular updates on project progress and ensuring alignment.
Collaborate effectively with Legal (LEX) and Procurement teams to successfully deliver vendor contracts, ensuring legal compliance and favorable terms.
Develop comprehensive materials for trade deployment, sales rep communications, and training initiatives.
Analyze all trade assessment data and use insights to devise actionable plans.
Work closely with the BI team to ensure accurate data validation, smooth transmission, and seamless integration.
Territory Manager
BAT Canada
09.2020 - 06.2021
Country BD Program Management
Pratt&Whitney Canada
05.2019 - 05.2020
Sales Associate
David Jones
11.2017 - 01.2018
Marketing Communications
Dell Technologies
01.2016 - 12.2016
Education
Master of Science - International Business
HEC Montréal
Montreal, QC
05.2020
Bachelor of Arts - Broadcast Journalism
Communication University of China
Beijing, China
07.2017
Exchange Program - Media And Communications
City University of Hong Kong
Hong Kong SAR
12.2015
Skills
Business —MS-Word, MS-Excel, MS-PowerPoint, MS-Visio, SharePoint, MS-Forms, Robotic Process Automation (RPA)
Digital Marketing & Analytics —Shopify, Google Analytics, Adobe Analytics, Metabase, MicroStrategy, SimilarWeb
Creativity —Photoshop, Illustrator, Premiere, Audition, Final Cut Pro X SurveyMonkey
Certification
Certified Marketer Level 1 (CM1)—General Assembly
Certified SAFe 5 Agilist—Scaled Agile, Inc.
Google Analytics Certificate— Google
Google Ads Search Certification—Google
Languages
English (Fluent), French(Intermediate), Mandarin (Fluent), Cantonese (Intermediate)