Overview
Work History
Education
Skills
Certification
Timeline
Generic

Alyn Velasco

Mission Viejo

Overview

5
5
years of professional experience
1
1
Certification

Work History

Medical Assistant/Receptionist

Marque Urgent Care
Aliso Viejo
05.2024 - Current
  • Assisted healthcare providers during patient examinations and procedures efficiently.
  • Managed patient scheduling and appointment coordination at a busy urgent care facility.
  • Processed patient intake forms and verified insurance information accurately.
  • Maintained cleanliness and organization of treatment rooms and reception area consistently.
  • Communicated effectively with patients to address inquiries and provide guidance.
  • Supported front desk operations by answering phones and directing calls appropriately.
  • Collaborated with team members to ensure smooth daily operations in urgent care setting.

Disability Support Worker

Vocational Visions
Mission Viejo
10.2023 - 08.2024
  • Provided emotional support and encouragement to clients during activities.
  • Conducted regular assessments to monitor client progress and needs.
  • Facilitated recreational activities to promote social engagement among clients.
  • Communicated effectively with families regarding client care and progress.
  • Managed challenging behaviors through positive reinforcement techniques.
  • Assisted clients with activities of daily living such as eating, dressing, and grooming.
  • Provided emotional support to individuals with physical or mental disabilities.

Front Desk Receptionist

Marriott
Palm Desert
01.2021 - 10.2023
  • Greeted guests warmly and provided exceptional customer service throughout their stay.
  • Coordinated check-in and check-out processes, ensuring a smooth experience for guests.
  • Assisted with billing inquiries, providing clear explanations of charges and payments.
  • Handled guest complaints professionally, striving for satisfactory resolutions every time.
  • Promoted hotel services and amenities to enhance the guest experience during stays.
  • Provided excellent customer service by responding quickly to inquiries via phone or email in a professional manner.

Fulfillment Associate

Amazon
Rialto
10.2020 - 12.2021
  • Sorted and organized items for optimal storage space usage.
  • Managed inventory levels to ensure timely order fulfillment.
  • Operated material handling equipment to transport products efficiently.
  • Operated handheld scanners to track merchandise throughout fulfillment process.
  • Filled orders according to defined standards using standard picking system.
  • Followed proper packaging requirements depending on order size and type.

Education

Associate of Science - Clinical And Administrative Medical Assisting

San Joaquin Valley College
Rancho Mirage, CA
07-2024

High School Diploma -

Desert Hot Springs High School
Desert Hot Springs, CA
06-2019

Skills

  • Spanish speaking
  • Patient care
  • Customer service
  • Telephone etiquette
  • Medical terminology
  • Patient check-in and check-out
  • Time management
  • Insurance verification
  • Medical office procedures

Certification

  • Basic Life Support Certificate
  • Medical Assistant

Timeline

Medical Assistant/Receptionist

Marque Urgent Care
05.2024 - Current

Disability Support Worker

Vocational Visions
10.2023 - 08.2024

Front Desk Receptionist

Marriott
01.2021 - 10.2023

Fulfillment Associate

Amazon
10.2020 - 12.2021

Associate of Science - Clinical And Administrative Medical Assisting

San Joaquin Valley College

High School Diploma -

Desert Hot Springs High School

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Alyn Velasco