Alyn Erenas
Los Angeles
Summary
Highly organized and reliable medical assistant with exceptional problem-solving skills. Demonstrates expertise in providing excellent customer service, managing incoming calls, and resolving complaints promptly and courteously. Proficient in patient care and taking a set of vital signs. Collaborates effectively with other departments to facilitate efficiency in the workplace.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Front Desk Associate
Cambria Hotels & Suites
El Segundo
06.2023 - 12.2025
- Demonstrated excellent customer service skills by responding to inquiries and resolving complaints promptly.
- Maintained an organized front desk area, ensuring all forms were up to date and available for visitors.
- Processed payments via credit card transactions accurately and efficiently.
- Monitored front desk traffic to support customer satisfaction.
- Managed incoming calls, directed them to the appropriate staff
- Coordinated with other departments to facilitate work operations throughout the workplace.
- Worked with airlines such as ABX Air, Starlux Airlines, & Norse Atlantic Airways, by assisting to their needs and having rooms ready for arrivals.
Education
High School Diploma -
Theodore Roosevelt High School
Los Angeles, CA06-2023
Skills
- Making Appointments
- Customer Service
- Patient Intake
- Communication Skills
- Clinical Documentation
- Proficiency Taking Vital Signs
- Proper Administration of Injections
- Venipuncture - ( Butterfly, Vaccutainer, Syringe )
- Accuracy In Placement of EKG
- Vision/Snellen Chart
Certification
- Medical Terminology Certification, Los Angeles Technology Center, Jan 2026
- Cardiopulmonary Resuscitation Certification ( CPR ) , American Heart Association , Feb 2026
- Health Insurance Portability and Accountability Act
Languages
- English
- Spanish
Timeline
Front Desk Associate
Cambria Hotels & Suites
06.2023 - 12.2025
High School Diploma -
Theodore Roosevelt High School