ALYCE WATKINS
Sacramento
Summary
Dynamic professional with extensive experience at Costco, excelling in customer service and inventory management. Proven ability to enhance operational efficiency through exceptional communication and meticulous record management. Adept at coordinating appointments and managing calendars, ensuring seamless office operations while delivering outstanding support to team members and clients alike.
Overview
12
12
years of professional experience
Work History
Front End Clerk (Hearing Aid Department)
Costco
Houston/Sacramento
07.2023 - Current
- Provide prompt courteous member services with response to customer problems.
- Perform all administrative duties including answering customer calls, scheduling appointments, maintain and update member records, maintain inventory, orders supplies, train customers in caring for their device, etc.
- Operate money transactions.
- Check-in daily receiving, including assembling and/or charging member devices for delivery.
- Assisted customers with inquiries and product locating throughout the store.
- Processed transactions efficiently at the front register while maintaining accuracy.
Administrative Assistant/AR Clerk
Western Power Products
Bakersfield
10.2015 - 03.2023
- Manage leadership calendars, scheduling appointments and coordinating meetings.
- Maintained data entry and filing systems to promote less paper handling and efficiency.
- Produce and distribute correspondence memos, reports, letters, faxes, and forms.
- Answer and direct multi-phone lines, sort and distribute mail correspondence to personnel.
- Maintain invoices for accounts receivable and payable.
- Served as bookkeeping back-up to payroll clerk.
- Managed daily office operations and maintained organized filing systems.
- Coordinated meetings and scheduled appointments for management staff.
Front Desk Receptionist
Around The Clock Healthcare
Bakersfield
01.2014 - 09.2014
- Answered multi-line phone system and directed calls to appropriate personnel.
- Processed incoming mail and distributed to appropriate departments efficiently.
- Assisted clients with inquiries and provided information about services offered.
- Maintained front office cleanliness and organized supplies to increase productivity.
- Ensured that front desk area was well organized at all times.
- Greeted visitors and verified reasons for visit and appointment information.
Education
Bachelor of Science - Business Administration
University of Phoenix
Phoenix, AZ04-2018
Skills
- Microsoft Office Proficiency
- Calendar Management
- Travel and Meeting Coordination
- Bookkeeping
- Exceptional Communication
- Project Management
- Customer service
- Cash handling
- Record management
- Appointment scheduling
- Inventory control
- Data entry
- Office administration
- Time management
- Attention to detail
- Problem solving
- Effective communication
- Team collaboration
References
Available Upon Request
Timeline
Front End Clerk (Hearing Aid Department)
Costco
07.2023 - Current
Administrative Assistant/AR Clerk
Western Power Products
10.2015 - 03.2023
Front Desk Receptionist
Around The Clock Healthcare
01.2014 - 09.2014
Bachelor of Science - Business Administration
University of Phoenix
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