Alyanna Marie Victa
San Diego
Summary
Compassionate third year Public Health student who exceeds in high productivity and efficient task completion. Excel in communication, problem-solving, and empathy, ensuring positive patient experiences. Committed to maintaining confidentiality and providing exceptional service in fast-paced environments.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Server/Cashier/Barista
Sushi One N Half
San Diego
08.2025 - Current
- Expertly prepared and served diverse beverages while maintaining high quality standards.
- Delivered exceptional customer service by promptly addressing customer needs and inquiries.
- Processed transactions accurately, handling cash, credit cards, and electronic payments efficiently.
- Maintained balanced cash drawer, reconciling discrepancies without delay.
- Prepared poke bowls according to recipes, ensuring consistency and quality in every dish.
- Upheld cleanliness and sanitation in work environment, adhering to food safety regulations.
Seasonal Sales Associate
Urban Outfitters
San Diego
11.2024 - 03.2025
- Provided exceptional customer service to ensure a positive shopping experience for customers during peak holiday seasons
- Maintained a clean and organized sales floor, ensuring merchandise was properly displayed and stocked at all times
- Collaborated with team members to set up promotional displays and effectively communicate current promotions to customers
- Handled customer inquiries, complaints, and returns professionally and efficiently to ensure customer satisfaction
- Assisted in visual merchandising efforts including window displays, signage placement, and product arrangement to attract customer attention
Event Retail Associate
Fanatics, Inc
San Diego
07.2024 - 07.2024
- Established and organized store layout in collaboration with Fanatics team.
- Managed inventory processes, ensuring accurate stock levels for all merchandise.
- Provided efficient, friendly service as lead cashier during high-traffic event days.
- Delivered personalized customer support on sales floor to drive sales.
General Merchandise and Food
Target
Chula Vista
08.2023 - 10.2023
- Demonstrated knowledge of guest service fundamentals, fostering a guest-first culture throughout the store.
- Executed daily and weekly workloads to align with business priorities and achieve sales targets.
- Analyzed department sales trends and managed inventory to enhance process efficiency.
- Created welcoming experiences by greeting guests authentically upon entry.
- Observed guests to assess needs based on body language and verbal cues, tailoring interactions accordingly.
- Engaged with guests through thoughtful questioning to identify specific needs and provide tailored solutions.
- Maintained expertise in tools, products, and services available in-store to effectively address guest inquiries.
- Ensured select GM areas were well-zoned, stocked, and accurately signed for an optimal shopping experience.
Food and Beverage Ambassador
Sesame Place San Diego
Chula Vista
03.2022 - 08.2022
- Ensuring a great eating experience for guests by:
- Enthusiastically greet and welcome guests
- Provide information to guests on food & beverage products being offered
- Make recommendations to fit each guest's needs
- Support dietary restrictions, allergies and special needs
- Take orders in a prompt manner and ensure execution of delivery
- Maintain a clean working environment
- Operate cash register
- Maintain monies and sales information for audit and balance
- Follow proper cash handling procedures
- Prepare/carry vending trays
- Working in the back of the house
- Dealing with food
Education
Public Health -
San Diego State University
San Diego, CA01.2026
High School Diploma -
Eastlake High School
Chula Vista, CA06-2023
Skills
- Public health principles
- Team collaboration
- Communication
- Phone and email etiquette
- Cash handling and cashiering
- Food preparation and hygiene
- Task prioritization and time management
- Kitchen experience and hygiene
- Basic math and retail math
- POS systems and operations
- Phone etiquette and communication
- Organizational skills and teamwork
- Clean workspace maintenance
- Guest services and customer service
- Barista experience and food safety
- Stocking and inventory management
Certification
- Food Handler Certification, 08/25, 08/28
- Driver's License, 06/23, 07/27
- ServSafe
Languages
English, Expert
Timeline
Server/Cashier/Barista
Sushi One N Half
08.2025 - Current
Seasonal Sales Associate
Urban Outfitters
11.2024 - 03.2025
Event Retail Associate
Fanatics, Inc
07.2024 - 07.2024
General Merchandise and Food
Target
08.2023 - 10.2023
Food and Beverage Ambassador
Sesame Place San Diego
03.2022 - 08.2022
Public Health -
San Diego State University
High School Diploma -
Eastlake High School