Alyanna Arguelles
Calgary,AB
The mind is everything. What you think, you become.
Gautama Buddha
Summary
Motivated individual with strong work ethic, seeking to maintain full-time/part-time position that offers challenges that utilizes interpersonal skills, excellent time management and problem-solving skills. Organized, dependable, and successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Exceptional social skills, communication abilities and customer service background. Pursues every opportunity to support team members and proactively address issues. Outgoing and friendly with excellent communication strengths. Solid experience processing payments, handling food and meeting customer demands with diligent and well-organized mentality. Certified in safe food handling.
Overview
5
5
years of professional experience
Work History
Beverage Barista
Yifang Taiwan Fruit Tea
Calgary, AB
03.2023 - 10.2023
- Pleasantly interacted with customers during hectic periods to lessen queue pressure.
- Cleaned counters, machines, utensils, and seating areas daily.
- Controlled line and crowd with quick, efficient service.
- Maintained regular and consistent attendance and punctuality.
- Listened carefully to customer requests and created personalized, delicious beverages, which improved sales.
- Recommended products based on solid understanding of individual customer needs and preferences.
- Trained two new hires with positive reinforcement and respectful, encouraging coaching.
- Created wide variety of hot and cold drinks in average shifts with consistently positive customer satisfaction scores.
- Used POS system to accurately enter orders and process payments.
- Helped store owner keep adequate supply on hand by notifying of shortages.
- Followed exact recipes for mixing and preparing beverage and food items.
Sales Associate
Cutey N Coolty
Calgary, AB
02.2022 - 03.2023
- Worked as part-time sales associate
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Prepared merchandise for sales floor by pricing or tagging.
- Managed returns, exchanges and refunds in accordance with store policy.
- Answered customer questions about sizing, accessories, and merchandise care.
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Recommended complementary purchases to customers, increasing revenue.
Sales Associate
Gap Factory
Calgary, AB
10.2018 - 04.2020
- Worked as sales associate
- Maintained clean and organized inventory and curated displays of rotating seasonal clothing and accessories
- Anticipated customer needs and provided high quality service to ensure customer satisfaction.
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
- Managed efficient cash register operations.
Education
Bachelor of Arts - Political Science
05.2025
High School Diploma -
06.2020
Skills
- Communicates to others with positive attitude
- Creates positive work environment and motivates others
- Can work independently and as a part of a team with limited supervision
- Prioritizes duties to ensure high productivity
- Cash handling
- Calm Under Pressure
- Excellent Communication
- Good Telephone Etiquette
- Flexible and Adaptable
- Organization and Time Management
- Adaptive and Creative
Languages
English
Native or Bilingual
Tagalog
Full Professional
Summary Objective
Collaborative and developed proficient time management skills and teamwork skills emerged through three years of experience in the retail industry. Currently looking for a work opportunity to gain further working experience and improve interpersonal communication skills.
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Beverage Barista - Yifang Taiwan Fruit Tea
03.2023 - 10.2023
Sales Associate - Cutey N Coolty
02.2022 - 03.2023
Sales Associate - Gap Factory
10.2018 - 04.2020
University of Calgary - Bachelor of Arts, Political Science
Notre Dame High School - High School Diploma,