Summary
Overview
Work History
Education
Skills
Accomplishments
Languages
References
Timeline
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Alwin Cleetus

Richmond,BC

Summary

Service professional with extensive experience in welcoming guests and supporting operational efficiency. Proven ability to resolve issues promptly and organize systems for optimal performance. Committed to creating positive experiences and exceeding expectations through attention to detail and a customer-focused approach.

Overview

2
2
years of professional experience

Work History

CDC Ambassador

Savers
Richmond, British Columbia
06.2025 - Current
  • Accepted donations to support local nonprofits at donation center.
  • Maintained clean, hazard-free work environment.
  • Displayed friendly demeanor towards donors, fostering positive interactions.
  • Operated forklift for efficient material handling and transportation.
  • Organized warehouse layout, optimizing space utilization to enhance daily operations.

Sales Associate

Zuff Zone
Richmond, British Columbia
01.2025 - Current
  • Cultivated a loyal customer base through personalized service and exceptional support.
  • Achieved and exceeded personal sales targets consistently.
  • Executed visual merchandising initiatives that enhanced sales conversion rates.
  • Trained and mentored new employees to improve team performance.
  • Leveraged strong communication skills to build relationships with customers.
  • Delivered outstanding customer service, boosting customer satisfaction ratings.

Chocolate Advisor

Lindt and Sprungli
Richmond, British Columbia
10.2023 - 12.2024
  • Demonstrated keen attention to detail when organizing and updating merchandise displays.
  • Efficiently addressed and resolved customer complaints, turning challenges into opportunities.
  • Adapted to a wide range of customer types, tailoring approaches to suit their shopping styles.
  • Managed time and workflow efficiently, ensuring the timely completion of tasks.

Education

Diploma - web design, C++

Langara College
Richmond, BC
06.2026

Skills

  • Interpersonal Communication
  • Good Telephone Etiquette
  • Problem-solving
  • Time management
  • Communication
  • Organizational skills
  • Collaboration
  • Customer service

Accomplishments

  • Recognized by customers in Google reviews and emails for delivering outstanding service and going above & beyond.
  • Received regional acknowledgment for exceptional performance from Retail Operations Manager at Lindt & Sprüngli.
  • Awarded “Exceptional Performance” at Savers for consistently exceeding expectations and showing initiative.

Languages

English
Native/ Bilingual
Hindi
Native/ Bilingual
Malayalam
Native/ Bilingual

References

References available upon request.

Timeline

CDC Ambassador

Savers
06.2025 - Current

Sales Associate

Zuff Zone
01.2025 - Current

Chocolate Advisor

Lindt and Sprungli
10.2023 - 12.2024

Diploma - web design, C++

Langara College

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Alwin Cleetus