Summary
Overview
Work History
Education
Skills
Timeline
Generic

Alvin Sebastian Antony

London,Ontario

Summary

As a versatile healthcare management professional with a diverse background in the healthcare industry. My Experience encompasses roles in hospital administration, business development in the healthcare IT sector, and current position as a dispatcher for a para transit company.

Throughout the career, I have demonstrated a commitment to delivering excellent customer service and achieving organizational goals. I possess a keen understanding of the healthcare industry, regulatory requirements, and emerging trends in healthcare technology.

Overview

4
4
years of professional experience

Work History

DIspatcher

Voyager
10.2021 - Current

A Para Transit Dispatcher is responsible for scheduling transportation, maintaining communication with drivers and clients, record-keeping, problem-solving, ensuring compliance with regulations, providing training and support to drivers, and delivering excellent customer service.

  • Directed dispatching, routing, and tracking of 13 fleet vehicles
  • Closely monitored dispatch board to triage and prioritize over 150daily calls
  • Sent out drivers to assist hourly callers based on locations, needs and worker availability
  • Managed conflict resolutions with customers, drivers and other personnel to encourage professional relationships and promote respect

Radiology Department Coordinator

pushpagiri medical college
07.2020 - 04.2021

Responsible for overseeing administrative and operational activities within radiology department of healthcare facility. Their main duties include coordinating patient scheduling, managing departmental records, facilitating communication between staff members, and ensuring compliance with regulations. In short, the job description of a Radiology Department Coordinator involves organizing and supporting the efficient functioning of the radiology department.

  • Identified issues, analyzed information and provided solutions to problems
  • Developed and maintained courteous and effective working relationships
  • Used critical thinking to break down problems, evaluate solutions and make decisions

business development executive

LiveHealth Online
07.2019 - 05.2020

responsible for driving business growth and identifying new opportunities within the healthcare information technology sector. Their main responsibilities include developing and implementing sales strategies, cultivating relationships with potential clients, and promoting the organization's healthcare IT solutions and services.

  • Developed new proposals, contracts and procedures to draw in more clients and streamline work operations
  • Established and maintained highly effective relationships with clients and industry partners to drive growth
  • Identified and pursued valuable business opportunities to generate new company revenue and improve bottom line profit

Education

MBA - Hospital And Healthcare Management

Symbiosis International University
Pune, India
05.2018

Post-Degree Certificate - Marketing Management - Customer Relationship Marketing

Fanshawe College
London, ON
05.2022

Post-Degree Certificate - Insurance And Risk Management

Fanshawe College
London, ON
05.2023

Bachelor of Science - medical technology

Symbiosis International University
Pune, India
05.2015

Skills

  • Leadership
  • Communication
  • Team work
  • Problem Solving
  • Time Management
  • Decision Making
  • Organizational
  • Stress Management
  • Adaptability
  • Conflict Management
  • Department Patrols
  • Health Department Collaboration

Timeline

DIspatcher

Voyager
10.2021 - Current

Radiology Department Coordinator

pushpagiri medical college
07.2020 - 04.2021

business development executive

LiveHealth Online
07.2019 - 05.2020

MBA - Hospital And Healthcare Management

Symbiosis International University

Post-Degree Certificate - Marketing Management - Customer Relationship Marketing

Fanshawe College

Post-Degree Certificate - Insurance And Risk Management

Fanshawe College

Bachelor of Science - medical technology

Symbiosis International University
Alvin Sebastian Antony