MARILOU WILLIAMS

• Review personal property and personal auto renewals. Issue policies within my authority. Identify what needs to be referred to senior underwriters and pulling necessary reports (Autoplus, MVR's) for them.
• Currently managing a book of Collector Vehicles Program called 'Old is Gold Program" for one of our brokers. The following are my duties for this program:

a) Responsible for underwriting and negotiating new business, renewals, policy endorsements and cancellations

b) Determine if new business is acceptable to company/collectors program guidelines

c) Negotiate terms and conditions of risk acceptance with brokers

d) Develop and maintain positive broker relationships and build mutual trust and respect

e) Audit call/email to brokers when needed

• Inputted new business, processed endorsements, experience letters and cancellations
• Communicated with brokers via phone, email and mail
• Provided support to underwriters with processing
• Ordered reports such as Auto plus, MVR’s and HIT
• Provided relief for front reception and assisted other departments as needed

• Filing and pulling paper files for the underwriters
• Provided relief for front reception mailroom and assisted other departments as needed
• Entered quotes in the system

• Taking orders in-person and over the phone.
• Processing orders. Invoicing, shipping, receiving and inventory management.