Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Alvin Nguyen

Toronto,ON

Summary

Adept at enhancing kitchen operations and team performance, my tenure at Saigon Lotus on Yonge showcased my ability to streamline prep processes and significantly reduce food waste, embodying problem-solving and quality control skills. Trained staff in safety and culinary excellence, achieving notable service consistency and customer satisfaction.

Overview

7
7
years of professional experience

Work History

Cook Manager

Saigon Lotus on Yonge
07.2023 - 06.2024
  • Enhanced kitchen efficiency by streamlining prep processes and optimizing ingredient usage.
  • Adapted cooking methods to accommodate special dietary requests without compromising dish integrity or taste.
  • Reduced food waste by implementing proper portion control techniques and monitoring inventory levels.
  • Trained new hires on kitchen procedures, safety protocols, and recipe execution to maintain consistency in service quality.

Server Supervisor

Pho Some Restaurant
07.2020 - 12.2022
  • Trained new servers on company policies, procedures, and best practices for exceptional guest service.
  • Demonstrated strong attention to detail when handling cash transactions, ensuring accurate billing for customers'' meals while maintaining security measures at all times.
  • Successfully resolved customer complaints, ensuring repeat business and positive dining experiences.
  • Contributed to increased sales with upselling techniques, effective menu presentation, and knowledge of specials.

Cook Shift Leader

Ginger Restaurant
09.2017 - 12.2021
  • Maintained a clean and organized workspace, adhering to health department standards for safety and sanitation.
  • Demonstrated exceptional multitasking abilities by overseeing multiple cooking stations simultaneously while maintaining quality control standards.
  • Maintained high food quality standards by checking delivery contents to verify product quality and quantity.
  • Successfully managed inventory and reduced waste by carefully monitoring food usage and rotating stock.

Line Cook

Pho Ngon Dat Viet
07.2024 - 09.2024
  • Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
  • Collaborated with team members to maintain a clean and safe working environment, adhering to health and safety guidelines.
  • Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
  • Adapted quickly to new recipes and techniques, demonstrating versatility and eagerness to learn from colleagues.

Education

Diploma - Culinary Management

George Brown College Chef School Student Standards
Toronto, ON
09.2020

Skills

Time Management

Attention to Detail

Highly motivated

Cleaning and organization

Problem-Solving

Knife Skills

Quality Control

Food Safety

Languages

English
Professional Working

Timeline

Line Cook

Pho Ngon Dat Viet
07.2024 - 09.2024

Cook Manager

Saigon Lotus on Yonge
07.2023 - 06.2024

Server Supervisor

Pho Some Restaurant
07.2020 - 12.2022

Cook Shift Leader

Ginger Restaurant
09.2017 - 12.2021

Diploma - Culinary Management

George Brown College Chef School Student Standards

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Alvin Nguyen